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Title

Event Sales Coordinator 

About the Organization Basecamp Hospitality is a privately owned award winning park, resort, retail and event management company with locations in Arizona, California, Oregon, Utah, and Wyoming. Since 1975, Basecamp Hospitality has been providing our superior level of service and commitment as concessionaires to our partners in local, state and national agencies.



We are committed to exceeding the expectations of these partners, as well as our day-to-day clients and customers. We are proud to have achieved and will continue to maintain, our position as the premier provider of comprehensive recreational, retail, hospitality and event management services.  
Description

DUTIES & RESPONSIBILITIES:

Overall responsibility for creative, technical and logistical aspects of group events including, but not limited to, tours of the facility, contacting and organizing outside vendors, and coordinating menus with the catering team and Chef

Responds to venue rental inquiries via phone and email

Participates in inbound and outbound sales and marketing campaigns, including but not limited to trade shows and site visits

Attends industry networking events and continuing education seminars

Presents venue and amenities in a favorable manner while adjusting sales presentation delivery to suit specific audiences

Works closely with a broad range of individuals, organizations, and personalities to identify, understand, and meet their event goals through services and facilities

Works with the occasional outside vendor to ensure objectives, standards, and safety are in line with venue requirements

Assists group leaders with planning by helping to coordinate catering and meal arrangements, dietary restrictions, meeting hall sets, rooming lists, answering general park questions, and offering upsells and recommendations as appropriate

Coordinates with General Manager regarding all aspects of event catering requirements. The General Manager will have final approval of all menus.

Coordinates with General Manager on event staffing levels and timelines

Closely communicates with the client throughout event planning and during the event; conducts an exit survey and seeks social media recommendation

Execution of all tasks in a timely manner, including invoicing of clients, communication with clients and team, as well as post-event follows up

Provides event staff with clear objectives and directions, empowering them to exceed guests expectations whenever possible

Supports staff and remains flexible and willing to help any department needed

Coordinates in-house and holiday events, as well as seasonal decorating

Notifies management immediately anytime a guest is not 100% satisfied with their experience

Ensure operations align with health and safety regulations and crowd management

Be a willing member of Basecamp Hospitality, dba Angel Island Recreation Company performing all duties and functions as assigned to the best of his/her ability.

PERSONAL PROTECTIVE EQUIPMENT:

The Event Coordinator will use various office tools and equipment on a daily basis. No open toe sandals or flip-flops will be allowed on the job. The Event Coordinator will be knowledgeable about the safety practices and standards set by the Company, relative to the work environment he/she operates in. He/she will also make it a duty to assure that all co-workers are working with those same safety practices and standards.

PHYSICAL FUNCTIONS:

Physical requirements: O-Occasional (1-33%), F-Frequent (35-66%), C-Continuous (67-100%)

1) Standing-C 6) Pushing-O 11) Kneeling-O 16) Hearing-C

2) Walking-C 7) Pulling-O 12) Crouching-O 17) Seeing-C

3) Sitting-O 8) Climbing-O 13) Reaching-O 18) Depth Percep-O 4) Lifting– O - F 50# max 9) Balancing-O 15) Handling-C 19) Color Vision-O

5) Carrying- O - F 50# max 10) Stooping-O 16) Speaking-C

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

     
    Position Requirements

    QUALIFICATIONS:

    Required:

    • Enthusiasm for our beautiful location at Angel Island and eagerness to share that with others
    • Passionate about making sure guests have a positive experience
    • Meet and exceed sales projections set by GM and Director of Sales
    • Excellent organizational skills and an eye for details
    • Possess strong leadership skills with ability to give clear, positive direction and keep staff motivated when working in a team environment
    • Excellent verbal and written communication and presentation skills
    • Computer proficient with experience using Excel, Word, PowerPoint, and Outlook
    • Self-starter with the ability to adapt to changing priorities
    • Ability to work in a fast-paced setting without compromising quality results
    • Ability to maintain a positive, polished, and professional image
    • Works well under pressure and resolves challenges while calm and professional
    • Ability to connect and communicate well with a diverse range of guests and group leaders
    • Possess valid Driver’s License with clean 3-year history and no DUI convictions in the past 10 years.
    • Reliable transportation
    • Willing and able to work varying shifts, weekends, evenings, and holidays. Occasional travel may be required.
    • Food Handlers permits.

    Preferred:

    • Experience with planning, coordinating, staging, and evaluating events
    • Experience with reservations and/or catering programs such as Caterease and RMS

    QUALIFICATIONS:

    Required:

    • Excellent organizational skills and eye for detail
    • Willing and able to work varying shifts, weekends, evenings and holidays
    • Passionate about making sure guests have a positive experience
    • Excellent selling and event coordination skills
    • Excellent negotiation skills
    • Able to work independently
    • Able to prioritize and work in fast-paced environment
    • Able to give direction and work in team environment
    • Must possess a valid Driver’s License with a clean 3-year history and no DUI convictions in the past 10 years.
    • Reliable transportation
     
    Full-Time/Part-Time Full-Time  
    Status Permanent  
    Compensation DOE  
    Position Event Sales Coordinator  
    Location Angel Island Company  
    EOE Statement Basecamp Hospitality, dba Urban Park Concessionaires, California Guest Services, In., and Quagga Inspection Services, LLC, is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation or protected veteran status.  

    This position is currently not accepting applications.

    To search for an open position, please go to http://TheCaliforniaParksCompany.appone.com



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