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Transgender Health Navigator 

EOE StatementWe are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.
About the Organization The mission of Fenway Health is to enhance the wellbeing of the lesbian, gay, bisexual, and transgender (LGBTQIA+) community and all people in our neighborhoods and beyond through access to the highest quality health care, education, research, and advocacy. Fenway Health was founded in 1971 and has grown from a less than 10 person operation in the basement of a building near the Boston Fens to one of the largest LGBT-focused organizations in the world. It consists of three main centers:

• Fenway Community Health Center, our clinical arm, which is a federally qualified health center that operates three clinic sites (Fenway:1340, Fenway:South End, and the Sidney Borum, Jr. Health Center) in the Boston area and provides over 30,000 patients with primary and specialty medical care, behavioral health care, optometry care, and dental care;

• The Fenway Institute, our research/training/education/policy development arm, which houses numerous research initiatives as well as the National LGBT Education Project, the LGBT Aging Project, the National Center for Innovation in HIV Care, and the Center for Population Research in LGBT Health; and

• AIDS Action, our HIV/AIDS service organization, which provides nonclinical services (case management, housing and legal assistance, outreach, peer support) to people living with HIV/AIDS and operates numerous programs focusing on HIV/STD prevention/testing/treatment, including the Access (drug user health program), TransCEND (transgender peer support and risk reduction program), and Youth on Fire (drop-in center for homeless and street-involved youth) programs.

Position Transgender Health Navigator 2018  
Full-Time/Part-Time Full-Time  

The Transgender Health Navigator provides health navigation services, HIV, STI and Hepatitis C screenings, risk reduction activities, community outreach, community level interventions, and events targeting transgender individuals living with or at high risk for HIV/AIDS.


  1. Provide direct services
  • Perform health navigation services for those in need, including making supported referrals to address the full spectrum of client needs and providing appointment accompaniment. Ensure linkage to primary care, medical case management, behavioral health treatment, PrEP, nPEP, disease intervention specialists and other needed services.
  • Conduct in-reach and outreach (e.g. bars, nightclubs, public sex environments, shelters, community health centers, Pride events, etc.) to find, engage and retain the target population in care and services.
  • Provide written and verbal harm reduction information on safer sex strategies, hormone and silicone use, substance use, disclosure and HIV, STI and Hepatitis transmission. Distribute sterile syringes and harm reduction materials according to agency and MDPH protocols.
  • Provide education on and navigation services to gender affirming procedures, hormone treatment and risk reduction strategies.
  • Coordinate referrals to internal and external services as well as other community resources.
  • Conduct HIV/HCV/STI on and offsite screening, perform phlebotomy, and risk reduction assessments and counseling sessions.
  • Provide extended or multi-session risk reduction sessions for HIV-positive and high-risk HIV-negative clients when appropriate, including through the use of evidence-based interventions such as ARTAS.
  • Facilitate group and community level interventions.
  • Provide community-based transgender trainings or workshops as appropriate.
  1. Effectively carry out administrative duties
  • Complete appropriate and accurate documentation in a timely manner.
  • Attend staff, department meetings and individual and clinical supervision as required.
  • Collaborate with internal and external colleagues performing related work.
  • Attend trainings as required
  1. Participate in planning and implementing new interventions
  • Participate in program planning through interdisciplinary team meetings.
  • Attend continuing education seminars, staff in-services and stay abreast of relevant literature to maintain familiarity with trends in prevention services.
  1. Meet agency participatory expectations
  • As required, work a flexible schedule, including some evenings and weekends, as needed to provide services and perform outreach or coordinate events in ways that best reach at-risk communities.
  • Adhere to all agency and departmental policies and procedures
  • Participate in quality assessment and improvement activities as requested
  • Adhere to the highest principles of client confidentiality
  • Adhere to established safety policies, procedures and precautions; enforce agency's policies and clinical procedures, including safety and crisis procedures.
  • Attend all required meetings, in-services and professional trainings
  • Maintains professional competence necessary to perform job responsibilities; maintains and provides agency with records of continuing education activities
  1. Perform related duties and projects as assigned

We offer competitive salaries, and for those who qualify, an excellent benefits package; including comprehensive medical and dental insurance plans, and a retirement plan with employer match. We also provide 11 paid holidays, paid vacation, and more.
LGBTQ-identified persons, people of color, and others from historically underrepresented communities are encouraged to apply.

Number of Openings 1  
Position Requirements


  • Minimum Bachelor’s degree and/or two years of work experience with the target population
  • Strong understanding of and interest in transgender health issues
  • Phlebotomy certification/experience or a willingness to be trained in phlebotomy
  • Strong interpersonal communication skills
  • Strong ability to manage clinically and emotionally challenging situations with utmost professionalism, care and discretion
  • Ability to provide precise, well-written documentation
  • Experience providing HIV education, testing and counseling a plus
  • Demonstrated computer skills (Microsoft Outlook, Word and Electronic databases)
  • Ability to handle multiple tasks and prioritize assigned duties
  • Ability to work independently and in teams
  • Experience working in an ethnically, culturally, and racially diverse environment preferred
  • Ability to meet deadlines and work within a team-based environment

Physical Requirements:

  • Ability to meet the following physical requirements with or without reasonable accommodations:
    • Sit at a computer station for extended periods of time
    • Ability to keyboard for extended periods of time
Category Prevention  
Number Filled 0  
Location AAC - Prevention (Boston)  
Shift -not applicable-  
Req Number PRE-18-00029  

This position is currently not accepting applications.

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