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Title

Bilingual Housing Stabilization Advocate 

EOE StatementWe are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.
 
About the Organization The mission of Fenway Health is to enhance the wellbeing of the lesbian, gay, bisexual, and transgender (LGBT) community and all people in our neighborhoods and beyond through access to the highest quality health care, education, research, and advocacy. Fenway Health was founded in 1971 and has grown from a less than 10 person operation in the basement of a building near the Boston Fens to one of the largest LGBT-focused organizations in the world. It consists of three main centers:

• Fenway Community Health Center, our clinical arm, which is a federally qualified health center that operates three clinic sites (Fenway:1340, Fenway:South End, and the Sidney Borum, Jr. Health Center) in the Boston area and provides over 30,000 patients with primary and specialty medical care, behavioral health care, optometry care, and dental care;

• The Fenway Institute, our research/training/education/policy development arm, which houses numerous research initiatives as well as the National LGBT Education Project, the LGBT Aging Project, the National Center for Innovation in HIV Care, and the Center for Population Research in LGBT Health; and

• AIDS Action, our HIV/AIDS service organization, which provides nonclinical services (case management, housing and legal assistance, outreach, peer support) to people living with HIV/AIDS and operates numerous programs focusing on HIV/STD prevention/testing/treatment, including the Access (drug user health program), TransCEND (transgender peer support and risk reduction program), and Youth on Fire (drop-in center for homeless and street-involved youth) programs.
 
Position Scattered Site Stabilization Advocate  
Full-Time/Part-Time Full-Time  
Description

Function:
Under the supervision of the Residential Coordinator provide medical case management services for HIV+ persons, including coordinating and delivering services to individuals and families moving into and living in scattered-site housing programs in both English and Haitian Creole. This position is split between two site locations in Boston and Cambridge.

Duties:

  1. Provide acuity based case management and housing search services for clients in supportive housing. Conduct assessments and reassessments and develop client centered service plans based on assessed needs and assist clients in accessing independent housing, as applicable.
  2. Provide clients with easily accessible and low-threshold services that operate within the harm reduction framework and assist clients in overcoming other barriers to service delivery and health care access. This includes assisting clients with accessing support services on a walk-in, scheduled, and as-needed basis.
  3. Work as part of an integrated team to assist clients in accessing services offered by all AAC and Fenway Health programs. Facilitate access to resources that will assist clients in optimizing health outcome and moving towards self-sufficiency, including medical, housing, financial, mental health, substance use, sexual health, legal, vocational and educational services.
  4. Develop a wide-ranging resource network for the people living with HIV in the Greater Boston area. Provide coordination, linkage and follow-up with existing service programs to maximize access to services, especially for those that are experiencing homelessness substance users, recent immigrants and/or people of color.
  5. Maintain up-to-date client records including assessments, individual service plans, progress notes, clinical indicators, all other required paperwork, and electronic submission of client data in AAC’s electronic database, ETO.
  6. Facilitate case coordination including communicating with other providers to improve access to care and reduce duplication of services and maintain communication with relevant providers and family members, as needed and with client consent. Act as a liaison between residents and landlords, property management companies, and local housing authorities.
  7. Provide assistance to clients during all phases of subsidized housing application process, including completing housing applications, accompanying clients to housing related appointments and appeals, and following up on the status of submitted client applications. Assist clients with all aspects of eviction prevention and accompany clients to court and appeal hearings, as needed. Assist clients with housing stabilization services, recertification process, and accessing funding and benefit sources.
  8. Identify and research available apartment listings in the Greater Boston and surrounding areas that fall within program funding requirements and build working relationships with property owners that enhance the housing programs.
  9. Act as a liaison between clients, property management companies, medical personnel, agency staff, volunteers and families; balance advocacy for individual residents’ community at large.
  10. Attend and participate in scheduled program, department, agency and collaborator meetings, supervision, and trainings.
 
Number of Openings 1  
Position Requirements
  • BA or equivalent or two years human services and/or case management experience.
  • Bilingual in Haitian Creole required.
  • Experience working within the harm reduction framework.
  • Experience working with the provision of HIV services and with issues related to substance use, homelessness, mental health, and bi-lingual/bi-cultural communities.
  • Valid Massachusetts driver’s license preferred.
 
Category Housing Services  
Number Filled 0  
Location AAC - Housing Services (Boston)  
Shift -not applicable-  
Req Number HOU-18-00014  

This position is currently accepting applications.

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