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Refund Clerk III 

About the Organization Since 1986 LERETA's nationwide team of real estate tax and flood professionals has provided the mortgage and insurance industries the fastest, most accurate and complete access to property tax and flood information across the nation. With 5.8 million tax loans and over 12 million flood loans under service, LERETA is an industry leader committed to service excellence and providing cost-effective solutions to customers.  
Open Date 5/31/2019  
Position Refund Clerk III  
Full-Time/Part-Time Full-Time  
Exempt/Non-Exempt Non-Exempt  
Category Tax&Flood  
Location Dallas  
Req Number TAX-18-00512  

Summary Objective

Processes incoming and outgoing mail. Researches paid items with a variety of collectors.

Essential Functions

Refund Processing

  • Processes 50 refunds daily.
  • Navigates excel and enter information on cells.
  • Follows internal SLA's for the refund client care box.
  • Learns and follows client specifics.
  • Creates Fedex labels to mail refunds to client.

Mailing of Refunds

  • Updates excel spreadsheets.
  • Batches together checks by client.
  • Ensures Fed-ex slip matches client contact info.

This position will perform other duties as assigned based on the needs of the department.

Core Competencies

  • Proven experience working in a fast paced, high volume, customer focused environment.
  • Effective verbal and written communication skills.
  • Time management and problem solving skills.
  • Proficiency with Microsoft Office applications including Outlook, Word and Excel.
  • Ability to meet deadlines accurately and timely.
  • Must be able to type 50 wpm.
  • Must be able to use 10 key by touch.
  • Ability to multi-task and be detail oriented.
Position Requirements
  • High School Diploma or equivalent.
  • Proficiency in using MS Office/Internet searching.
  • 2 years of property tax experience.
EOE Statement We are an Equal Employment/ Affirmative Action Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.  

This position is currently not accepting applications.

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