Share Email Opening Title Service Coordinator / Shipping & Receiving  About the Organization Cogent is a growing, midwest company that provides creative and innovative fluid processing solutions. Our companies include Automatic Engineering, BRI, Fluid Equipment, Lee Mathews, Industrial Measurement and Control, iME Solutions, Vanco, Vandevanter Engineering, Velocity and Water Technology Group. Cogent companies are committed to providing compelling, pertinent and logical solutions while serving the local Industrial, Municipal, Commercial Building Trades, Oil & Gas markets. Our people make the difference. Our shared values define us as a team and bring our vision to life. We are an employee owned business where more than 220 employee owners expect their teammates to work hard, be creative, and get engaged and together we build our future and share in the outcome!   Description Our Service Center located in Broken Arrow, OK is currently seeking a Service Coordinator / Shipping & Receiving. This position plays an integral part in the overall operation of the Service Department. Essential duties of this position are: Prepares and distributes timely service estimates. Follows up on specified service estimates to uphold an acceptable quote closure ratio. Prepares and submits daily timesheets and ensures billable hours are recorded. Utilizes the support and coordinates the work of the service department to ensure each service job is managed with excellence. Monitors quality from project planning through service completion. Processes all service related warranties and return to vendors in a timely manner. Responsible for the procurement of all parts, equipment, and tools needed for each job. Develops and maintains solid relationships with customers both internal and external. Receives, unpacks, verifies and records all incoming shipments. Packs, addresses, and documents all outgoing shipments. Assists customers by loading and unloading equipment needing serviced. Coordinates shipments with appropriate shipping vendors. Maintain relationships with shipping vendors. Retains inventory at proper levels in an organized manner while following the company's standard operating procedure. Inventory cycle counting. Drives to customer locations to deliver or pick-up equipment, when needed. Assists in general labor to maintain cleanliness and efficiency of the facilities.   Position Service Coordinator   Position Requirements Qualified candidates should have the following knowledge, skills and abilities such as: Associate’s degree or Vocational degree in Mechanics, Industrial Engineering or Construction Management or equivalent experience. Three years minimum experience in construction management, project management or service coordinating required. Ability to perform tasks with high attention to detail and accuracy. Ability to work both independently and in a team-oriented, collaborative environment. Ability to elicit cooperation and defuse tension, if necessary in a customer service environment. Knowledge of purchasing and sales techniques. Excellent project management skills; ability to effectively prioritize and execute tasks in a high-pressure environment. Ability to conform to shifting priorities, demands and timelines through analytical and problem-solving capabilities. Excellent verbal and written communication skills. Excellent customer service, interpersonal and phone etiquette skills. Proficiency in MS Office including Word, Excel. Proficiency in accounting/scheduling software programs (Epicor P-21 preferred). Physical requirements of this position are: Ability to lift up to 25 pounds. Ability to operate forklifts. Ability to sit at a computer for long periods of time. Other items of importance: Position is 80% office environment, 20% shop. Overtime, without prior notice, will be required. Travel may be required for training purposes. Valid driver’s license and clean driving record required. Creative, entrepreneurial and industrious people are Cogent’s most valuable asset. We value our employee’s hard work and in return provide competitive wages, benefits and career growth opportunities. To begin your rewarding career with Cogent, apply today!   EOE Statement Cogent, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, age, genetic information, sexual orientation, gender identity, status as a protected veteran, or status as a qualified individual with a disability, or any other characteristic protected by applicable Federal, State or Local law.   Exempt/Non-Exempt Non-Exempt   Full-Time/Part-Time Full-Time   Location Broken Arrow (Service)   Category Service   Division Cogent Service   This position is currently not accepting applications. To search for an open position, please go to http://CogentInc.appone.com WE ALSO RECOMMEND Other Jobs Within Same Category Field Service-Controls Technician in Golden, CO Posted on: 3/14/2024 [Apply Now] Field Service Reliability Analyst in Fenton, MO Posted on: 12/29/2023 [Apply Now] Field Service Technician in Golden, CO Posted on: 11/17/2023 [Apply Now] Laborer/Yard Attendant in Fenton, MO Posted on: 7/24/2023 [Apply Now] Laborer/Yard Attendant in Golden, CO Posted on: 7/24/2023 [Apply Now] Other Jobs Within 60 Miles Outside Sales Representative in Tulsa, Oklahoma Posted on: 11/1/2023 [Apply Now]

Click here for technical assistance.