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Title

Waithelp 

Description

To take orders for food and beverage in accordance with specified standards and applicable liquor laws; serve meals and drinks to guests in a friendly, courteous, timely and efficient manner according to the hotel's high standards; maintains clean and appropriately stocked stations; covers and skirts tables; sets tables; busses and cleans assigned station (s); totals bill and may accept payment.

 
Position Requirements

 

  • Retrieves completed food and/or beverage orders from kitchen or bar; confirms accuracy of order and delivers to guests with appropriate condiments.  When serving beverages, abides by all state, federal and corporate liquor regulations pertaining to serving alcoholic beverages to minors and intoxicated guests.

 

  • All food orders are carried out from the kitchen on large oval trays at shoulder height, weight not to exceed 30 lbs.

 

  • Checks assigned station before, during and after shift for proper set up and cleanliness.

 

  • Greets guests in a friendly and courteous manner and explain any specials and/or restaurant promotions.  Maintains knowledge of food items offered on a daily basis.

 

  • Records the details of the order from guests, repeating as necessary, to check for accuracy.  Inputs order into the Micros computer system and informs the kitchen of the particulars in the order being placed.

 

  • Replenishes beverages as necessary and checks with guest for overall satisfaction.

 

  • Busses and re-sets tables for the next guest.

 

  • Markets and serves upon request any dessert or specialty item.

 

  • Presents the check to the guest and collects payment.

 

 

Additional Duties and Responsibilities

 

  • Report all suspicious persons or activities and hazardous or unsafe conditions to the Security Department.

 

  • Provide instruction and/or guidance for guest and employee safety in fire or other emergency situations.

 

  • Respond to all guest questions.  Provide guest assistance, direction and information as requested when working in public areas.

 

  • Deliver food to tables from kitchen.

 

  • Complete all assigned side duties, such as but not limited to, replenishing condiments, restocking supplies and general cleaning assignments.

 

  • Assist Hosthelp/Cashier in seating guests when necessary.

 

  • Perform any general cleaning task as needed.

 

  • Perform a variety of other duties as assigned.

 

Education/Training Requirements:

 

  • High School Diploma or General Education Diploma preferred.

 

Experience/Skill Requirements:

 

  • 1 year waithelp experience preferred.

 

  • Prior hospitality and restaurant experience preferred.

 

Licenses/Certifications:

 

  • Certification of tuberculosis clearance required.

 

  • CPR and Standard First Aid Certification preferred.

 

  • Honolulu Liquor Commission (yellow) Card required.

 

 

 

 
Full-Time/Part-Time On-Call  
Shift Various Shifts  
Position Waithelp  
Number of Openings 3  
Exempt/Non-Exempt Non-Exempt  
Req Number PLU-18-00004  
EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.  

This position is currently not accepting applications.

To search for an open position, please go to http://KahalaHotelandResort.appone.com



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