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Strategic Account Manager  

EOE StatementWe are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.
Req Number OPE-18-00017  
Position Operations Manager  
Division Miller Electric Mfg. LLC, an ITW Company  
Location Lincolnshire, IL  
Dept None Specified 

Assigned Shift First Shift 

Full-Time/Part-Time Full-Time  
Exempt/Non-Exempt Exempt  


  • Developing a solid and trusting relationship between major municipal governments and company, gaining a complete understanding of needs.
  • Appraise key account potentials and implement strategic planning to improve client results.
  • Confers with engineering, production, and marketing staff to determine feasibility, cost effectiveness, and customer demand for new and existing products.
  • Negotiating contracts with client and establishing timeline of performance.
  • Consults with department heads to plan advertising services and to secure information on equipment and customer specifications.
  • Planning and presenting reports on account progress, goals, and quarterly initiatives to share with team members, stakeholders, and possible use in future case studies or company training
  • Support initiatives resulting from the adoption of the ITW toolbox.
  • Monitor customer preferences to determine focus of marketing mix.
  • Resolve customer complaints regarding sales and service.


  • Minimum of five (5) years directly related work experience.
  • Requires broad based skills in communication, organizing, problem solving and influencing.
  • Working knowledge of contracts and commercial commitments.
  • Technically competent computer skills, and experience with CRM software and the Microsoft Office Suite, with emphasis on superior Excel skills..
  • Excellent verbal and written communication skills; must be a listener, a presenter, and a people-person.
  • Completion of ITW Toolbox core coarse training.
  • Strong foundation of financial accounting and cost
  • Travel may include as much as 30%, primarily domestic, but may include some international.

Bachelor’s degree in marketing, business administration, sales with special emphasis on Political Science preferred

Position Requirements


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