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Deputy Director of Human Services 



Manager title covers job classes responsible for managing a defined work group/division/department, including planning, executing, controlling, and evaluating human and financial resources.


Under general supervision, assists with directing the Human Services Division (HS); provides leadership, direction, overall administrative and fiscal oversight in the day-to-day operations of the Human Services division; promotes the vision, mission, practices, policies and promises for the programs, and leads the successful collaboration of service delivery within the Division and with regional stakeholders; manages assigned staff. Duties may vary according to job assignment.


Essential functions, as defined under the Americans with Disabilities Act, may include any of the following representative duties, knowledge, and skills. This is not a comprehensive listing of all functions and duties performed by incumbents of this class; employees may be assigned duties which are not listed below; reasonable accommodations will be made as required. The job description does not constitute an employment agreement and is subject to change at any time by the employer. Essential duties and responsibilities may include, but are not limited to, the following:

  • Provides professional-level support to the Director in a variety of areas; provides special management functions as Director including management of support staff and Healthy Community fund operations.
  • Plans, organizes and supervises employees in the day-to-day operations of the HS division: supervises overall work performance and daily activities of the employees; provides training and review of work; interviews and makes hiring decisions; conducts performance appraisals and related management actions to assure the effectiveness of the HS programs and compliance with state and federal regulations.
  • Plans long-range goals and objectives for the Division; coordinates efforts to unify the HS division through internal and external communication and promotion; assists with the assessment, planning, development, implementation and evaluation of programs and services; assesses and monitors HS needs and priorities, monitors and evaluates pending legislation and the impact of public policies, laws and regulations on HS program
  • Identifies data and information sources for the HS programs; develops, communicates and directs plan, policies and standards of the Division to meet County goals; interprets concerns, defines desired results, develops solutions, determines scope and priorities of the programs and special projects; develops budget and manages expenditures.
  • Assists with directing the development and implementation of quality assurance plans and protocols for HS, using qualitative and quantitative evaluation protocols; monitors program performance and impact measures and evaluates finding to improve performance.
  • Leads comprehensive and departmental fiscal analysis, oversight and outcome management for the departments within the section. Supervises Grant Specialist, Administrative Assistant and a financial Analyst.
  • Leads the advancement of integrated HS by coordinating local and regional multi-agency program development, communication, initiatives; conducts meetings with area and regional agencies, introduces new service delivery models; encourages consensus agreement on a paradigm shift in service delivery for the community; develops and implements programs and or revisions to existing programs based on agreed upon approach.
  • Administers collaborative county or regional governmental/non-profit planning programs; meets with management from contracted agencies to monitor service/contract compliance; writes policies and procedures for service delivery; evaluates programs; authorizes expenditures; monitors and adjusts program expenditures as needed; and provides ongoing training for appropriate participants.
  • Develops, writes and oversees grants; educates community and staff concerning policies and procedures of grants; authorizes expenditures; monitors and adjust program expenditures as needed; evaluates program effectiveness; approves clients to receive services; prepares quarterly and final reports.
  • Leads Emergency Support Function 6 (ESF6) initiatives and response; coordinates emergency preparedness in areas of mass care, housing, and HS; develops, maintains, edits, and trains appropriate individuals in ESF6 responsibilities.
  • Updates and maintains a variety of files, records, and other documents; gathers, compiles, and synthesizes data for reporting purposes; develops summary records and prepares reports.
  • Handles confidential and sensitive information on a regular basis.
  • Maintains thorough understanding of complex programs, processes or specialized systems through participation in ongoing training and self-teaching.
  • Acts as Director in his/her absence.
  • Supports the relationship between Pitkin County government and the general public by demonstrating courteous and cooperative behavior when interacting with citizens, visitors, and County staff; maintains confidentiality of work-related issues and County information; performs other duties as required or assigned.
  • Maintains regular and reliable attendance.
Position Requirements

Education and Experience:

Master’s Degree in Social Work, Psychology, Public Administration, or related field; AND five to seven years Human Services or non-profit experience; OR an equivalent combination of education, training, and experience. Master’s preferred.

Required Licenses or Certifications:

  • Must possess a valid Colorado Driver’s License and acceptable Motor Vehicle Record.


Knowledge of (Job Class Standard):

  • Professional and technical writing methods and practices.
  • Project management principles, practices and methods.
  • Fiscal and budgetary management and tracking.
  • Organizational and community planning.

Knowledge of:

  • Principles and practices of social work, social welfare, social research and community, social and health resources.
  • Administrative principles and practices, including goal setting and implementation of state and federal laws and regulations governing non-profits.
  • Record keeping, records management, and grant program rules and standards.
  • Local community initiatives and issues; non-profit funding considerations.
  • Techniques and practices for efficient and cost effective management of resources.

Skill in (Job Class Standard):

  • Supervising staff and delegating tasks and authority.
  • Communicating effectively both verbally and in writing.
  • Handling multiple tasks simultaneously, under pressure and in emergency and stressful situations.
  • Working efficiently both independently and as part of a team.
  • Organizing and prioritizing work to meet deadlines.
  • Developing, understanding, interpreting and communicating policies and procedures.
  • Establishing and maintaining effective working relationships.

Skilled in:

  • Developing, implementing and communicating policies and procedures.
  • Grant research, grant writing, grant program design and implementation, compliance, tracking and reporting.
  • Preparing clear and concise reports, correspondence, and other written materials.
  • Communicating clearly and effectively both orally and in writing.
  • Utilizing personal computer software programs and specialized state and County software.
  • Selecting, motivating and providing training for staff development.

Physical Demands and Working Environment:

  • Work is performed in a standard office environment.

Hiring Range:

$3,396.00 to $4,141.47 biweekly dependent on qualifications.

Full-Time/Part-Time Full-Time  
Position Deputy Director of Human Services  
Close Date 11/20/2018  
Exempt/Non-Exempt Exempt  
Location Human Services  
About the Organization Pitkin County government provides valued and high quality public services supporting the health, safety and well-being of people and the natural environment. Pitkin County is a tobacco-free workplace.

To review more information on our benefits, Click Here  
EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.  
EEO-4 Job Category None Specified 

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