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Title

Document Management Assistant  
Category Administration  
Description

SUMMARY

Under the direction of the Assistant Director of Document Management, the Document Management Assistant will provide a welcome reception to campus visitors and Document Management customers both on the telephone and in person. This person will ensure the front lobby and reception area is kept neat and organized. The Document Management Assistant will provide clerical, administrative, and customer service support for the Document Management campus and operations.

Embrace Opportunity Village core values by cultivating positive and meaningful CONNECTIONS with clients and colleagues, demonstrating ENTHUSIASM, high standards of PRODUCTIVITY, authentic STEWARDSHIP, and consistent participation in individual and team DEVELOPMENT. Reinforce and positively engage in Opportunity Village’s organizational culture supporting choice and creativity of clients and of staff.

ESSENTIAL DUTIES AND RESPONSIBILITIES

  1. Greet visitors and customers in a prompt and professional manner. Ensure all visitors, volunteers, and staff follow security protocols by managing sign in sheets and distributing ID badges where required.
  2. Answer telephone in a professional and prompt manner. Address general or customer telephone inquiries and/or ensure requests are forwarded on to the appropriate department.
  3. Ensure voice mail messages are checked daily and forwarded to the appropriate person.
  4. Keep current knowledge of all areas/departments of Opportunity Village campuses to ensure accurate responses to all inquires.
  5. Coordinate Walk-In Document Destruction services by processing customer requests, reconciling payments, and proper transaction bookkeeping.
  6. Submit Walk-In Document Destruction transaction receipts and cash box at end of shift to appropriate department.
  7. Assist the Document Destruction department with customer scheduling requests.
  8. Assist the Assistant Director with relaying Document Management sales information and/or forms to current and potential customers.
  9. Maintain Document Management files, update daily and weekly attendance reports, and manage additional record keeping and spreadsheets as needed.
  10. Assist with maintaining inventory of office and equipment supplies. Receive shipments and assist with reconciling purchase orders.
  11. Distribute mail and incoming faxes to recipients within the campus.
  12. Assist Activities Coordinators with daily bus duty.
  13. Perform other duties as assigned.
 
Position Requirements

SUPERVISORY RESPONSIBILITIES

This position has no supervisory responsibilities.

SKILLS REQUIRED

  • Ability to communicate effectively with individuals, co-workers, and customers (verbal and written).
  • Ability to communicate and work with individuals with developmental disabilities.
  • Must perform with professional attitude and calm demeanor.
  • Ability to work independently in a sometimes loud or distracting environment.
  • Ability to interpret instructions, process requests, and problem solve.
  • Computer literate; proficiency in Word, Excel, Outlook and Power Point.

EDUCATION AND EXPERIENCE

  • Required: High School Diploma or equivalent and two (2) years college coursework or two (2) years verifiable work experience in a clerical or administrative role.
  • Preferred: Experience working with individuals with disabilities.

PHYSICAL ABILITIES & WORK ENVIRONMENT

The physical demands described below are representative of those that must be met by an employee to successfully perform essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and functions of the position. The list below of minimum essential functions is illustrative of the minimums only and is not a comprehensive listing of all functions and tasks performed.

  • Ability to lift and move boxes up to 40 pounds.
  • Ability to sit at a computer for prolonged periods of time.
  • Ability to work in a sometimes loud or distracting environment.
  • Ability to tolerate stress in a professional manner.
  • Ability to conduct tasks and successfully perform under critical deadlines.
  • Manual dexterity to operate office equipment and examine documents, records, and files.

 
Full-Time/Part-Time Full-Time  
Shift Days  
Rate of Pay DOE  
Exempt/Non-Exempt Non-Exempt  
Req Number ADM-18-00008  
Open Date 10/25/2018  
Location Walters Campus  
About the Organization Join Las Vegas' Favorite Charity! Here you can be proud to answer the question, 'Where do you work?' Opportunity Village (OV) is more than just a job; being a member of the OV team instills a sense of pride and purpose into your work week. Our motto for the people we serve is: Pride. Purpose. And a Paycheck. So it is no wonder that the same can be said for our employees who serve our clients.

Aside from the satisfaction of participating in a community that extends beyond our campuses, OV also offers a wide array of additional benefits including: health, dental and vision insurance, retirement savings account, training and development opportunities and much more!  
EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.  

This position is currently not accepting applications.

To search for an open position, please go to http://OpportunityVillage.appone.com


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