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Medical Records/Referral (HIM) Coordinator 

Position Health Information Management (HIM) Representative  

Associated Eye Care is a multi-specialty group practice providing surgical services and vision care for all ages. We have six locations spanning the eastern Twin Cities of Minnesota and western Wisconsin. Associated Eye Care is dedicated to preserving a lifetime of vision for our patients through our uncompromising commitment to quality care and personal service.

Position Summary

Associated Eye Care is currently seeking a Health Information Management (HIM) Representative. This position will work out of our business office location during regular business hours and will report to the HIM & Quality/Compliance Manager. This position will require a flexible, forward-thinking individual who is able to adapt in a changing work environment, is a team player, and is dedicated to providing quality internal customer and patient service. A willingness to take on additional responsibilities related to all AEC company and patient health information is essential in this position as the organization grows and patient needs expand. Candidates must be able to work full-time.

Essential Functions

  • Incoming Consults: Utilizes the established process including pre-registration for all new incoming referrals
  • Outgoing Consults: Completes transition of care paperwork, obtains prior authorization from insurance company, and schedule appointment with outside provider/facilities
  • Prepares and scans medical records in to electronic format utilizing established process
  • Answers phones, process chart requests
  • Works with clinic and administrative personnel to coordinate and facilitate efficient flow of patient health information throughout the organization
  • Supports Patient Portal: Enroll/Un-enroll patients, respond to portal communication, provide technical support to patients over the phone
  • Assists with Administrative office functions, such as sorting mail and items in pouches, etc
  • Compiles processes and maintains patent’s health information in a manner consistent with medical, administrative, ethical, legal and regulatory requirements of the practice in a timely manner
  • Take initial IT related telephone or email inquiries and troubleshooting and managing relatively simple hardware and software problems
  • Recognizing and escalating more difficult IT problems to MTS support
  • Logging IT ticket activity.

Other Essential Functions

  • Must be available to work outside of regular working hours on occasion and able to travel to other AEC offices as needed
  • Must present self at the workstation, ready for work, at the scheduled time
  • Participates in department and company meetings, as requested
  • Performs other duties as assigned

Associated Eye Care offers a very competitive salary and benefits package including: Health insurance, Dental Insurance, Life insurance, Long Term disability, Flex and a 401(k) plan.

Associated Eye Care is an Equal Opportunity/Affirmative Action Employer

Exempt/Non-Exempt Non-Exempt  
Full-Time/Part-Time Full-Time  
Position Requirements

Education & Licensing

  • High School Diploma, or equivalent, required


  • Health care industry experience and experience with Electronic Medical Records is preferred
EOE Statement We are an equal employment opportunity - Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.  

This position is currently not accepting applications.

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