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Title

TSR Researcher III 

About the Organization Since 1986 LERETA's nationwide team of real estate tax and flood professionals has provided the mortgage and insurance industries the fastest, most accurate and complete access to property tax and flood information across the nation. With 5.8 million tax loans and over 12 million flood loans under service, LERETA is an industry leader committed to service excellence and providing cost-effective solutions to customers.  
Open Date 9/13/2019  
Position Tax Status Researcher II  
Full-Time/Part-Time Full-Time  
Exempt/Non-Exempt Non-Exempt  
Category Tax&Flood  
Location Dallas  
Req Number TAX-18-00479  
Description

Responsible for analyzing legal descriptions, metes and bounds, and plats and compares to tax maps to confirm or establish identity of property. Responsible for researching and gathering information for tax issues (e.g., delinquent tax law suits, delinquent and/or missing tax bills).

Researcher

  • Analyzes legal descriptions/Metes and Bound/plats and compare to tax maps to confirm and validate identity of property.
  • Researchers and gathers information for tax issues, e.g., delinquent tax law suites, delinquent and/or missing tax bills investigates and reports property value and/or property exemption discrepancies.
  • Investigates and reports property value and/or property exemption discrepancies.
  • Maintains awareness of property tax law changes.
  • Conducts research for claims.
  • Manages new orders, pending queue items following LERETA'S SOP.
  • Performs normal customer support functions.
  • Maintains an understanding of all states and customer requirements.
  • Documents client information and recurring issues to support product quality programs and product development.

Processing:

  • Requests media checks from Corporate Accounting for data.
  • Updates and maintains media logs.
  • Requests file layouts from data providers.
  • Orders appraisal and tax data files as necessary.
  • Downloads data files via appropriate method.

Data entry:

  • Transfers data obtain over phone, fax, e-mail to Lereta's TSR production and reporting system.
  • Daily production of data entry received from the tax collectors.

Production:

  • Must produce work w/minimal defects to meet current accuracy standards for a TSR3.

Accuracy:

  • Must produce work w/minimal defects to meet current accuracy standards for a TSR3.

This position will perform other duties as assigned based on the needs of the department.

 
Position Requirements
  • A high school diploma or equivalent.
  • Minimum 3 years of customer service experience.
 
EOE Statement We are an Equal Employment/ Affirmative Action Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.  

This position is currently not accepting applications.

To search for an open position, please go to http://LERETALLC.appone.com



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