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Title

Customer Service Manager 

Location C.A. Chier Resource Center (Berlin, WI)  
Open Date 10/15/2018  
Full-Time/Part-Time Full-Time  
Number of Openings 1  
Shift -not applicable-  
About the Organization Badger Mining Corporation is a family owned, values driven industrial sand supplier with more than 40 years in the business. Our unwavering commitment to our Associates, their health and safety, self-directed work teams, and a commitment to continuous improvement create a rewarding and fun place to work.  
Description

Job Summary

Within the Badger Mining culture, the Customer Service Manager is referred to as the Customer Resource Team Coach and is responsible for all operations pertaining to both inside sales and customer service ensuring customer satisfaction, customer retention, sales revenue growth, and full implementation of related tools and processes. The position is also responsible for achieving a high level of team performance to exceed company objectives and drive continuous growth related to team capability and contributions.

Desired Knowledge, Skills and Abilities

  • Bachelor’s Degree preferred
  • At least seven (7) years’ experience in customer service with a strong background/understanding in supply chain operations
  • Passionate about customer service
  • Commitment to continual improvement
  • Excellent communication skills both written and verbal
  • Ability to collaborate and work in a team environment as well as effectively network throughout the organization.
  • Strong attention to detail and organizational effectiveness
  • Ability to work under pressure in fast-paced environment
  • Solution-oriented with the ability to think strategically, creatively, and critically in decision-making

Related Terms: Customer Resource Team Coach, customer service, inside sales, supervisor, lead, manager, employee relations, customer relations

 
Physical Abilities Must pass toxicity test.  
Travel  
EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.  

This position is currently not accepting applications.

To search for an open position, please go to http://BadgerMiningCorporation.appone.com



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