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Operations Manager 


The objective of the Operations Manager is to develop and maintain the Audigy Group brand image with our Members by preserving and enhancing new and existing Members' market share by: initiating Member on-boarding, setting objectives and planning business development strategies ; partnering and providing effective solutions using Shared Services (HR, PFL, etc); and, effectively communicating with Members and SBU partners.

Position Responsibilities include but are not limited to:

  • Communicate, track, measure and coach Members and SBU to achieve unit targets
  • Enter data into Tracking spreadsheets, coordinating with SBU partners as necessary
  • Provide consulting, coordination and/or delivery of services related to Professional Development, Human Resources, IT and Portal Management
  • Create and deliver Member-centered solutions through presentations, trade shows, and industry events
  • Prepare and execute organizational strategies, policies and practices for Members that take into consideration both short and long term goals
  • Act as Project Manager for Member on various activities
  • Perform on-site Baseline Practice Assessment due diligence for new on-boarding members. Lead delivery of BPA Executive Summary. Manage new Member on-boarding schedule and deliverables, etc.
  • Establish multiple-level contacts within Members' businesses by presenting to, consulting with, and cultivating relationships at all levels (i.e. FOS/PCC, Practitioners and outside consultants that they may work with)
  • Work collaboratively with SBU and Shared Services teams
  • Consult with Director of Regional Operations to expand membership communication tools that provide effective notice of the need for contingency plans and/or corrective action before a situation becomes reactive
  • Responsible for directly and indirectly interacting with SBU team and Membership base to improve all systems and processes that drive the financial success of the practices
  • Responsible for sending or ensuring call agendas and action plans are sent before calls
Position Requirements
  • Bachelors Degree in Finance, Accounting, Business or related field
  • 2+ years experience with organizations involved in “solution selling”.
  • Demonstrated success in building new-revenue business
  • Strong analytical and financial skill-sets
  • Entrepreneurially-oriented spirit- driven, high energy level and strong commitment to obtaining results
  • Strong communication, facilitation and negotiation skills; and diplomacy, tact and relationship building skills imperative
  • Strong blend of business acumen, tactical knowledge and strategic perspective
  • Demonstrated ability to make decisions and take responsibility, balanced with input from key stakeholders
  • Proficient knowledge of Microsoft Office products
Position Operations Manager  
Division Audigy Group, LLC  

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