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Title

TSR Quality Control/Quality Assurance Processor 

About the Organization Since 1986 LERETA's nationwide team of real estate tax and flood professionals has provided the mortgage and insurance industries the fastest, most accurate and complete access to property tax and flood information across the nation. With 5.8 million tax loans and over 12 million flood loans under service, LERETA is an industry leader committed to service excellence and providing cost-effective solutions to customers.  
Open Date 11/15/2018  
Position TSR Quality Control/Quality Assurance Processor  
Full-Time/Part-Time Full-Time  
Exempt/Non-Exempt Non-Exempt  
Category Tax&Flood  
Location Dallas  
Req Number TAX-18-00471  
Description

To ensure the accurate collection of current, prior and redemption tax amount information for each order under service for Tax Status Reporting in accordance with customer requirements and due dates.

Quality Control

  • Contacts tax agencies to obtain required information. Ensures that all tax agencies are accurately identified. Verifies that the borrower name, address and parcel number match.
  • Obtains and documents current tax amount status, delinquency and redemption information through coordination of agency visits, written and telephone correspondence with agencies.
  • Performs Quality Control for recorded property tax data information gathered from tax agencies in the contracted loan data base.
  • Accurately verifies entered agency tax data inputted information to applicable systems and formats.
  • Verifies entered agency tax data by reviewing, correcting, deleting, or reentering data, purging files to eliminate duplication of data.
  • Maintains customer confidence and protects operations by keeping information confidential.

Training and Feedback

  • Takes proactive approach to share information with the Researchers to minimize error and costly re-work.
  • Contributes to team effort by accomplishing related results as needed and communicates opportunities for improvement of department processes.
  • Responds to clients and department emails as needed.

 
Position Requirements

  • High school diploma or equivalent.
  • Minimum 5 years of mortgage and/or real estate tax experience.
 
EOE Statement We are an Equal Employment/ Affirmative Action Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.  

This position is currently accepting applications.

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