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Warranty and Supplier Quality Manager 

EOE Statement All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.  

At Delphi Technologies, we are dreamers who do. Our ideas inspire change. Our actions produce change. We collaborate, innovate, and execute with excellence, working hard to deliver a better drive today. And a better future, tomorrow.

Join our team. Impact the mobility transformation.

At Delphi Technologies we’re about the art of the possible. We make it possible to solve our customers’ toughest challenges. And now we are taking bold steps to do even more. We recently completed a spin-off into a Top 50 - Tier 1 automotive supplier with $4.5B in annual revenue, over 20K employees, with operations in 17 countries and doing business with customers in over 150 countries.

As a standalone company, Delphi Technologies is positioned for continued growth, the ability to develop more focused and distinct business models, and now has flexibility to pursue our unique strategic plans to capitalize on industry trends.

Delphi Technologies provides integration of full end-to-end gasoline and diesel engine management systems including fuel handling, fuel injection, combustion, electronic controls, test and validation capabilities, electric and hybrid electric vehicle power electronics, aftermarket and original equipment services. Delphi Technologies designs solutions to optimize powertrain power and performance, while helping customers meet new emissions and fuel economy regulations.

Join the Delphi Technologies team as we embark on this exciting transition and become an independent company with a passionate focus on innovative technologies and a commitment to make green possible.

This exciting opportunity is located in our Troy, Michigan Technical Center.

Responsibilities and duties

  • Own and drive the divisional warranty reduction process
  • Analyze all warranty returned parts using problem solving methodologies
  • Coordinates testing of defective parts
  • Analyzes data to identify trends and determine root cause of warranty issues
  • Manage cross-functional team to identify potential issues and proposes corrective and preventative actions
  • Monitors progress of all open warranty corrective actions
  • Creates tracking and trending metrics for warranty reporting
  • Maintains process flow and other documentation to ensure action completion
  • Leads cross functional teams to analyze warranty information
  • Produces summary trend charts and presentations - pareto of the major warranty issues
  • Support advanced supplier sourcing
  • Lead APQP / PPAP to assure flawless launch
  • Quality problem solving to pursue customer satisfaction and drive corrective action
  • Supplier quality performance monitoring and continuous improvement driving
  • Be willing and able to travel periodically

Traits we seek

  • Curiously investigate everything – ability to solve problems analytically, creatively and collaboratively
  • Lead with confidence – thought leaders who empower those around them
  • Learn by doing – an entrepreneurial mindset that’s driven by hands-on experimentation
  • Embrace resilience – seeing every challenge as a learning opportunity and invitation to grow

Delphi Technologies rewards and advantages

  • Competitive compensation with bonus potential
  • Competitive health benefits
  • 401K with matching contribution
  • Learning and development opportunities
  • Discount programs with various manufacturers and retailers
  • Recognition for innovation and excellence
  • Opportunities to give back to the community
  • Meaningful work that makes a difference in the world
  • Relocation assistance (if applicable)

Candidates for positions with Delphi Technologies must be legally authorized to work in the United States on a permanent basis. Verification of employment eligibility will be required at the time of hire. Visa sponsorship is not available for this position.


Position Requirements

Basic qualifications

  • Bachelor’s Degree in Mechanical or Electrical Engineering or supply chain management
  • 3+ years’ of experience managing and manipulating data to identify patterns
  • 3+ years’ utilizing Quality system IATF16949 / ISO-9001 knowledge and experience
  • 3+ years’ experience in PPAP procedure and able to review PPAP submission compliance. Ideally in charge of supplier PPAPs

Nice to haves (preferred qualifications)

  • 3+ years’ experience related to supplier quality
  • Experience in preparing and presenting to senior management
  • Problem solving competency and experience
  • Familiar with manufacturing processes such as electrical commodity, molding, die casting, stamping, soldering, machining, welding and measuring plus GD&T
  • Diligent and Objective-oriented
  • Persevered under pressure and self-discipline
  • Demonstrated ability to work independently
Location Troy Offices & Customer Center  
Req Number ENG-18-00199  
About the Organization Delphi Technologies is a technology company whose people focus on solving emissions and fuel economy challenges for the world's leading automotive original equipment manufacturers and provides leading aftermarket service solutions. Headquartered in London, U.K., Delphi Technologies operates technical centers, manufacturing sites and customer support services in 24 countries. Visit  

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