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Title

Guest Services Representative 

EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.  
Description

We are looking for highly organized candidates with excellent people skills for the position of Guest Service Representative, to be on site at our Black Canyon Office. Guest Service Representatives are responsible for providing front desk services to employees and guests, checking equipment in and out, scheduling, undertaking various administrative duties, projects, and other duties as assigned.

The best Guest Service Representatives will have tremendous patience when dealing with guests and employees and accommodate their every need with enthusiasm and poise.

Guest Service Representative Responsibilities:

Greeting guests and employees upon arrival and making them feel welcomed.

Administering check-ins and check-outs.

Providing front desk services to guests and employees.

Administrative duties.

Delivering mail and messages.

Processing pay cards

Coordinating with Recruiting, HR, and IT departments.

Being a source of information to guests and employees on various matters 

Accommodating general and unique requests.

 
Position Requirements

Guest Service Representative Requirements:

High school diploma or GED.

2+ years customer service experience.

Exceptional interpersonal skills.

Excellent written and verbal communication.

Good time management and organizational skills.

Conflict resolution experience.

Patience and good listening skills.

Proactive and the willingness to learn

 
Full-Time/Part-Time Full-Time  
Rate of Pay  
Position Receptionist  
Location Phoenix  
About the Organization Valor Global was founded in Phoenix, Arizona in 2004. A family owned business, we focus on culture and admiring our people both inside of our business and community. We are a contact center business hired by a variety of global companies to handle all of their customer service and needs.
At Valor, we believe in Servant Leadership and Conscious Capitalism and believe that a well-aligned higher purpose positions people for success. Any company is only as strong as the culture and core values that its people believe in and live each day. By recruiting, retaining and developing self-motivated and inspiring people we ensure that we are able to provide extraordinary solutions to the customers.
Valor is fully vested in your success. Our culture, core values, industry leading low attrition, LEAN and Agile methodologies provide our customers access to a global infrastructure and a team of 1,000+ employees with enterprise systems and processes without the bureaucracy and red tape; our leadership team is accessible and available. Our organization prides itself on the ability to remain responsive and flexible to your business needs. We are a top performer with our clients with a successful track record in outperforming our competition.  

This position is currently not accepting applications.

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