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Title

FICS Mortgage Servicing Subject Matter Expert (SME) 

About the Organization From its humble beginning in 1986, Linda and Royce Lewis have carefully nurtured Capital Mortgage Services of Texas, home of the Mortgage Banking Professionals, to ever increasing heights in the mortgage banking industry. Constantly maintaining its position on the cutting edge of mortgage banking concepts and technology, Capital Mortgage Services of Texas brings a new era of mortgage banking to clients and patrons of the firm.

The Company's carefully assembled staff of professional mortgage bankers stands ready to assist homeowners and real estate professionals to achieve their desired financing at highly competitive rates and terms, with care and service second to none.

Think you've got what it takes to come and join us?  
Category Information Technology  
Description

Capital Mortgage Services is a 36 year old mortgage banking firm located in Lubbock Texas that is a Fannie Mae, Freddie Mac, Ginnie Mae approved Seller Servicer. The servicing portfolio is passing through $3 Billion in mortgage servicing rights comprised of approximately 18,000 accounts located in 46 states and the US Virgin Islands. In April 2018, we made the considered decision to change our servicing systems to FICS.

That conversion has been difficult. The resulting issues we believe deserve our immediate attention from both a training perspective as well as long term solutions. We are in dire need of a servicing employee who has experience with FICS who can help us navigate these new and uncharted waters.

If youre interested in this management level position, please apply today. You may also inquire directly to the CEO Royce Lewis at 806-796-7231, ext 223, or his assistant Shannon Cohen at 806-796-7231, ext. 271.

Knowledge and experience with FICS servicing software and ancillary systems is required.

RELO and Expenses Paid

 
EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.  
Exempt/Non-Exempt Non-Exempt  
Full-Time/Part-Time Full-Time  
Position Requirements
  • Coordinate with CEO and servicing team to ensure activities are designed and carried out in a manner to provide the highest possible level of borrower service and satisfaction.
  • Plan, organize and train all departments on FICS
  • Create/revise protocols for each department to ensure FICS is fully utilized
  • Create sustainable training on FICS going forward
  • Provides leadership through effective objective setting, delegation, and communication.
  • Conducts periodic staff meetings as required.
  • Respond to FICS issues
  • Coordinate with FICS to properly update/maintain/build/support systems for Capital Mortgage Services of Texas

REQUIRED SKILLS

Required Knowledge:

  • Comprehensive familiarity with a spectrum of mortgage products and applicable operating policies and best practices.
  • Comprehensive understanding of Mortgage related laws, rules and regulations.
  • Familiarity with mortgage programs and investor requirements.
  • Familiarity with FICS (5 years+ preferred)

Experience Required:

  • At least 5 years of progressive experience in mortgage servicing or management related positions.
  • Experience servicing mortgage loans.
  • Experience with the interpretation, application and implementation of mortgage laws, rules and regulations.
  • FICS usage
  • Administrative and supervisory experience required.

Skills/Abilities:

  • Superior leadership and supervisory skills.
  • Ability to manage projects.
  • Well organized.
  • Strong communication skills that exude a professional image.
  • Ability to work with associated mortgage department managers to implement workflow and other changes beneficial to the overall operation.
  • Able to meet deadlines.

 
Position FICS Mortgage Servicing Subject Matter Expert (SME)  
Number of Openings 1  
Number Filled 0  
Open Date 10/3/2018  

This position is currently accepting applications.

Apply Now



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