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Clinical Documentation and Coding Specialist 

EOE StatementWe are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.
About the Organization The mission of Fenway Health is to enhance the wellbeing of the lesbian, gay, bisexual, and transgender (LGBT) community and all people in our neighborhoods and beyond through access to the highest quality health care, education, research, and advocacy. Fenway Health was founded in 1971 and has grown from a less than 10 person operation in the basement of a building near the Boston Fens to one of the largest LGBT-focused organizations in the world. It consists of three main centers:

• Fenway Community Health Center, our clinical arm, which is a federally qualified health center that operates three clinic sites (Fenway:1340, Fenway:South End, and the Sidney Borum, Jr. Health Center) in the Boston area and provides over 30,000 patients with primary and specialty medical care, behavioral health care, optometry care, and dental care;

• The Fenway Institute, our research/training/education/policy development arm, which houses numerous research initiatives as well as the National LGBT Education Project, the LGBT Aging Project, the National Center for Innovation in HIV Care, and the Center for Population Research in LGBT Health; and

• AIDS Action, our HIV/AIDS service organization, which provides nonclinical services (case management, housing and legal assistance, outreach, peer support) to people living with HIV/AIDS and operates numerous programs focusing on HIV/STD prevention/testing/treatment, including the Access (drug user health program), TransCEND (transgender peer support and risk reduction program), and Youth on Fire (drop-in center for homeless and street-involved youth) programs.
Position Clinical Documentation Specialist  
Full-Time/Part-Time Full-Time  


Reporting to the Director of Medical Operations, the Clinical Documentation and Coding Specialist will serve as the primary coding and documentation specialist within the Medical Department. The Clinical Documentation Specialist will audit coding and documentation for accuracy and appropriateness, serve as a coding and documentation educational resource for providers and medical staff, and contribute to continuous improvement activities associated with clinical documentation.

Representative Duties:

  • Educate providers and medical staff in coding and documentation best practices (thorough documentation, coding completeness)
  • Provide expertise in complete coding, documentation, acuity, risk adjustment and denials
  • Query providers for missing or unclear documentation
  • Conduct coding and documentation audits quarterly -- analyze audit results to identify areas of opportunity
  • Assist in implementation of solutions to optimize coding and documentation practices
  • Develop and maintain training materials, including onboarding and ongoing education materials
  • Conduct one-on-one and group educational/training sessions
  • Collaborate with Fenway’s MassHealth and BIDCO Accountable Care Organizations (ACO) to monitor performance and identify areas of opportunity
  • Work with management to prepare data reports to evaluate effectiveness of our clinical documentation education program

We offer competitive salaries, and for those who qualify, an excellent benefits package; including comprehensive medical and dental insurance plans, and a retirement plan with employer match. We also provide 11 paid holidays, paid vacation, and more.
LGBTQ-identified persons, people of color, and others from historically underrepresented communities are encouraged to apply.

    Number of Openings 1  
    Position Requirements

    A broad knowledge of the disease process, normal/abnormal findings, reasonable course of treatment, quality measures and risk management issues

    • 5 years of experience as a documentation/coding specialist
    • One of the following required: Certified Coding Specialist (CCS), Certified Clinical Documentation Specialist (CCDS) or Certified Professional Coder (CPC)
    • Ability to work independently and effectively prioritize work assignments
    • Excellent written and verbal communication skills
    • Bachelor’s degree preferred
    • Experience working with an ethnically, culturally, and racially diverse work staff preferred
    • Ability to work harmoniously with diverse groups of individuals required

    Physical Requirements:

    Ability to meet the following physical requirements with or without reasonable accommodations:

    • Sit at a computer station for extended periods of time
    • Ability to keyboard for extended periods of time
    • Travel to multiple sites within the city of Boston
    Category Healthcare  
    Number Filled 1  
    Location Medical - Ansin Building  
    Shift -not applicable-  
    Req Number HEA-18-00051  

    This position is currently not accepting applications.

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