Share Email Opening Title Project Manager, Quality Improvement and Process Innovation   Category Management   Req Number MAN-18-00004   Open Date 9/25/2018   Number of Openings 1   Department Quality Safety and Performance  Work type Temporary Full-Time  Grade Grade 7 ($37.62/hr to $47.12/hr)  FTE 1.0  Posting Close Date 10/08/2018  Description The Project Manager, Quality Improvement and Process Innovation is a critical enabler of quality and efficiency innovations and improvements across the organization. This role is responsible for supporting the strategic enabler of evolving client centred quality and safety by leading change through the identification and quantification of continuous improvement and process redesign opportunities in order to transform organizational processes (both business and clinical) and delivery of operational results. The Project Manager will support hospital teams through leading moderate and complex, cross-functional quality and process improvement projects and programs. This hands-on role collaborates with internal partners to identify and facilitate a broad range of quality improvement and process innovation opportunities for management, staff, clients and families. Supporting a culture of high performance, this position will assume responsibility for providing oversight and leadership for corporate, team and individual education on process improvement methodology, and will work closely with relevant hospital committees and the Senior Management Team to identify and prioritize quality and process improvement opportunities and projects. KEY RESPONSIBILITIES Process Design and Development: executes organizational initiatives by understanding current states; assessing and identifying improvements through analysis; leading the development and implementation of future states; monitoring the effectiveness of improvements post implementation; and creating sustainability plans Project Management: manage multiple or more complex streams of program projects; build and execute on project/process plan using improvement methodologies and tools; manage project schedules, scope and budget and ensure all process/project documentation is complete Facilitation: lead facilitation sessions consisting of a wide range of stakeholders including clinical staff, senior leadership, clients and families, through moderate and complex methodology steps, including building a facilitation plan to conduct CPI, LEAN, and Six Sigma Data Collection and Analysis: provide leadership in quality improvement and process innovation, including benchmarking and analysis of industry standards; extrapolate trends in data to identify future patterns; provide consultative guidance to team members regarding where to pull data from, how to analyze it and what tools to use Change Management: build credibility among stakeholders at all levels to influence and drive change; build change management and communication plans appropriate to team and client needs Consultation and Collaboration: consult with the Senior Management Team, leaders and managers on significant issues impacting their business or the organization and provide options for resolution; lead problem solving efforts on behalf of projects sponsored by executive leadership in order to achieve business and organization outcomes; collaborate with leaders and teams across the organization to build organizational capacity around quality and process improvement Communication: interface regularly with executive and project sponsors, and team members throughout projects to gather information on requirements, provide progress updates and present findings and recommendations; communicate goals, progress and outcomes to Holland Bloorview staff, external bodies, and relevant committees Develop coalitions: Demonstrated success in providing leadership in a way that facilitates effective teamwork, highly developed interpersonal and negotiation skills, and the ability to develop consensus with a variety of stakeholder objectives MINIMUM KNOWLEDGE, SKILLS & ABILITIES Bachelor's degree in health care, engineering, finance or a related field Master's degree in health care or related field is an asset Certified in CPI, LEAN or Six Sigma Certified in Project Management an asset 5+ years of experience applying LEAN, Six Sigma or other quality/process improvement methodologies including leading project and change management initiatives obtained in a healthcare setting 5+ years relevant clinical or operations experience in a healthcare setting Demonstrated high level of initiative, self-direction, flexibility and ability to adapt to change required Excellent facilitation skills with experience facilitating large group sessions that includes senior stakeholders and bringing people with dissenting views and opinions to a common understanding of problems and solutions Demonstrated ability to manage multiple and complex quality initiatives and to implement projects within established timeframes and targets required Proven capability to work collaboratively with a wide range of internal and external stakeholder groups and teams, manage relationships, and influence a wide range of stakeholders Demonstrated ability to manage multiple tasks/projects simultaneously and prioritize competing workload demands Strong oral, written, and presentation skills   About the Organization Holland Bloorview Kids Rehabilitation Hospital creates a world of possibility by supporting children and youth with disabilities, medical complexity, illness and injury. All of our work is guided by our strategic plan, Transformative Care, Inclusive World: Holland Bloorview 2030. The plan: https://strategicplan.hollandbloorview.ca/ To get a glimpse as to who Holland Bloorview is, we invite you to watch the Dear Everybody, This is Holland Bloorview video. Video: https://www.youtube.com/watch?v=kbp-WhflXXo&feature=youtu.be Holland Bloorview is committed to fostering a climate of inclusion, diversity, equity accessibility, and anti-racism (IDEAA). This commitment is central to, and mutually supportive of, our research excellence mandate. We welcome and respect the diversity of all members of our community and we seek to create an inclusive culture for our clients, families, research scientists, staff, participants, trainees, volunteers, trustees, and partners. To help in our journey towards fully reflecting the communities we partner with, we welcome and encourage applications from Black individuals and other racialized persons, Indigenous Peoples, women, persons with disabilities, LGBTQI2SA+ persons, and others who may contribute to further diversification of ideas within our community. Holland Bloorview is committed to fair assessment of a candidate's abilities, and consideration for diversity of thought, method, and experience, including non-traditional career paths. In accordance with the Accessibility for Ontarians with Disabilities Act, accommodation will be provided throughout the recruitment process to applicants with disabilities. Please notify us of any accommodations that you require by contacting humanresources@hollandbloorview.ca or 416-425-6220.   This position is currently not accepting applications. 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