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Title

Shift Supervisor 

Category Management  
Description

Do 4-pawed friends make you smile? Do you enjoy cool pet products that make tails wag? So do we!

If you're a paws-on leader of the pack who believes any dog can learn new tricks, then come work in our neighborhood!

As Shift Supervisor at Pet Supplies Plus, you're pawsitively passionate about people and their pets. Providing exceptional, neighborly service at every opportunity during your work day, you will

  • assist a neighbor in choosing the perfect toy for a lab who loves to fetch
  • stop to greet weekly regular Bruno the Chihuahua when he comes in with his human mom
  • show a fourth grader how to test the water in his fish tank
  • set an example for the other team members in delivering fantastic neighborly service
  • assist the store's team leaders by reinforcing the daily operational procedures and performance expectations

...all while engaging with PSP neighbors and smiling in the face of puppy breath. Are you awesome? No, you are more than that. You are PAWsome!

Shift Supervisors key responsibilities include:

  • Partnering with store team leaders to learn and reinforce the PSP standards and daily management routines that make your store the favorite pet store in the neighborhood
  • Providing leadership coverage and covers management functions up to four times a week when team leaders are offsite
  • Adhering to operational policies and procedures (cleanliness, animal care, safety and security) that ensure exceptional service is provided to our neighbors
  • Learning and performing back office procedures - like making signs, updating price changes, and inputing cashier records - to comply with standards and expectations
  • Involvement in store recruiting, onboarding and team member development
  • Communicating opportunities to improve community engagement or store performance to the team leaders
  • Act as store team members when they're not acting as the manager-on-duty or learning operational tasks
 
Position Requirements

PAWsome Shift Supervisors will have:

  • 2+ years of retail experience
  • Proficiency in Microsoft Office
  • Strong sales and customer service skills are a must.
  • Ability to operate all equipment – including a forklift – to run the store is important, as well as being able to climb ladders, bend, kneel, and lift up to 50 pounds (that cat litter can be heavy!)
  • Ability to work flexible schedules, have reliable transportation, and must pass the drug screening (where allowed by law) and be 18 years or older.
 
Full-Time/Part-Time Full-Time and/or Part-Time  
Shift Rotating Days and Evenings  
Travel  
Open Date 10/19/2018  
Location PSP 4047 - Pacific Grove, CA  
About the Organization ABOUT PET SUPPLIES PLUS

Pet Supplies Plus is focused on making it easier to get better products for your pet. With over 400 locations in 33 states, the stores have a streamlined design making it easy to navigate a wide assortment of natural foods, hard goods and pet services. Friendly, knowledgeable staff get to know each pet and their owner by name and provide playful store experiences to remind them just how fun it is to own a pet. Pet Supplies Plus stores are large enough to house an incredible variety of food and equipment, yet small enough to still feel neighborly.

Pet Supplies Plus is ranked No. 49 overall in Entrepreneur Magazine's 2017 Franchise 500 list and is the Top Full-Service Pet Supplies Franchise for its exceptional performance in areas including financial strength and stability, growth rate and system size. For more information, please visit www.petsuppliesplus.com  
EOE Statement We provide equal employment opportunities to all applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, the company complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment.  

This position is currently accepting applications.

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