Share Email Opening Title Regional Operations Manager - Janitorial  Category Janitorial   Description Mid-size company in the Skokie area seeks is seeking an experienced Regional Operations Manager. This hands-on leadership position is responsible for profitable growth and customer retention, through improved operational efficiencies and the creation of a dynamic and effective organization; supervision of area and project managers to deliver high quality cleaning services to customers. This position can be based in either the Portland or Seattle areas. Specific Responsibilities Staff Management: Manage Area Managers; provide ongoing guidance and direction; Hire and develop site management staff; Identify performance goals and provide ongoing training, coaching and feedback. Proactively identify performance issues and provide immediate feedback; assess and determine best course of action in conjunction with Human Resources. Address union relations issues; assist in resolving grievances; participate in union contract negotiations, as necessary. Business Operations: Lead on-going efforts for process improvement to enhance productivity and increase efficiencies while sustaining high level of quality; Implement cost reduction, profit enhancing strategies; Direct and execute new customer/contract start-up operations. Continually assess financial performance of accounts, identify problem areas, implement plan to address concerns; Financially manage and ensure account profit and productivity goals are met; Introduce new products and/or services, negotiate terms and insure contract supplies and equipment requirements are met. Identify ongoing financial and operational efficiencies. Customer Relations: Present account contract bids; discuss issues, follow-up with changes and implement contract/services on a timely basis; Schedule and conduct quarterly visits at to all site locations; walk through facility, identify and discuss problems, issues and solutions; develop action plan to address; provide feedback to director and on-site managers. Leverage relationships and build new business opportunities. Administration: Participate in the planning and budgeting process; identify opportunities for expansion, growth and financial improvements. Monitor and approve bi-weekly payroll. Assist in estimating costs for new bid opportunities Participate in monthly P&L review meetings and provide corrective action plans for variances.   Position Requirements Desired Skills and Experience Demonstrated record of accomplishment, including 8 + years of experience in managing operations. 8+ years of experience in the services industry; preferably in the cleaning and maintenance business. Experience with the development and maintenance of budgets, labor costs and monitoring financial information. Intermediate level of use and understanding of Microsoft Office (Excel and Word). Experience working with and negotiating union contracts. Bachelor’s degree preferred. Strong interpersonal and organization skills required, demonstrating competence in a rapidly changing, growth environment. Strong customer service focus is required. Strong interpersonal skills; able to effectively influence others through positive, proactive communication style; Excellent written and oral communication skills and sound problem-solving and decision making capabilities. Adept at dealing with all levels of management, possessing strong consultative and communication skills; Strong customer relations focus.   Full-Time/Part-Time Full-Time   Company   EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law. Somos un empleador de oportunidades iguales de empleo. Todos los solicitantes calificados recibirán consideración para empleo sin importar raza, color, religión, género, origen nacional, estado de la inhabilidad, estado veterano protegido o cualquier otra característica protegida por ley.   This position is currently not accepting applications. To search for an open position, please go to http://Naki.appone.com

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