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Employment Coach - Florida ESP  

Category Administration  

Established in 2006, Interactive Government Holdings, Inc. (IGH) is a leading professional services and technology provider to the Federal government whose mission is to serve our men and women in uniform globally and their support systems locally. We utilize strategy, data science and technology to make the programs we execute more efficient for the people our programs serve. Currently, IGH has a national and international contract staff as well as a small HQ team in Springfield, Virginia where the position is located.

IGH has consistently been ranked as one of America's Fastest Growing Private Companies by Inc. Magazine. We are proud of our ability to shape tomorrow, while ensuring all active duty personnel and reservists can carry out their critical missions and tasks today.

Interactive Government Holdings (IGH) is seeking qualified, trained and capable individual to serve as an Employment Coach within the Florida National Guard's Employment Support Program. The Employment Coach will provide employment support to Soldiers, Airmen and their families within the Florida, using broad-based knowledge, experience and skills in the areas of military personnel and human resource matters, especially as they relate to balancing civilian employment with military service in the Florida National Guard. The Employment Coach will represent the interest of Florida National Guard, the Adjutant General's office, Guardsmen, Dependents and Employers by marching Employer hiring needs with skills, knowledge and training invested in Florida National Guardsmen.

Position Requirements

Major responsibilities include (not all inclusive):

The Employment Support Specialist (ESP), in the furtherance of the Florida National Guard’s interests of developing a supportive employer environment, shall perform the following tasks, which include but are not limited to:

  • Provide support to Units of the Florida National Guard and to Airmen, Soldiers and their Dependents in the area of Employer Support, in concert with the State ESGR Field Committee, in the form of coaching, counseling, training and assisting with job searches, interview skills and resume preparation.
  • Act as the POC for planning activities and referrals for employment. Coordinate the availability of local, state and federal employment resources available, and actively refer service members. Provide instruction to National Guard members and their families on topics including job search strategies, resume writing and interviewing techniques.
  • Keep the Adjutant General and staff apprised of State ESGR Field Committee activities and advise and assist the State J1/J5/J9 concerning support and assistance for ESGR programs. Provide support to the State ESGR committee to assist with liaison between national and state ESGR officials. Analyze the assigned state’s ESGR program to optimize benefits to service members, and follow ESGR HQ policies, guidance and accreditation standards. Assist local ESGR volunteer network with execution of conferences and meetings.
  • Gather and analyze employer support issues to include Civilian Employment Information (CEI). Serve as the State focal point for employer support issues to include CEI interpretation, analysis and best practices for achieving registration standards.
  • Assist in the preparation of a marketing plan for taking Employer Support programs to the Florida National Guard community, to include Employer Outreach programs, initiatives and plans.
  • Develop, plan and conduct training regarding employer outreach programs for Employers, units of the Florida National Guard and individual Airmen, Soldiers and Dependents in coordination with state ESGR Committee. Assist with the establishment and maintenance of liaison with employers of Florida National Guard members.
  • Conduct briefings and education training on ESGR, USERRA, employment referrals and CEI compliance/registration programs at the appropriate levels. Coordinate with ESGR supporting offices and other agencies to ensure the availability of materials for briefings and training.
  • Utilize NGB Joint Services Support (JSS) portal as assistance to service members and family. The portal shall be the primary means of reporting activities, tasking and email campaigns.
  • Other duties as assigned.

Skills and Experience

  • Minimum Education: Bachelor’s Degree, preferably in one of the following: Human Resources, Psychology, Business Management, Business Administration or Social Science.
  • Minimum experience: Prior case management experience or experience with employment services programs, personnel management or human resource experience; Excellent verbal and written communication skills; Knowledge of RC logistics and maintenance programs, operations, automation systems, regulations, policies, SOPs and RC deployment cycles.
  • Military experience is desired but not required: A broad knowledge, experience, and skills in the areas of military personnel, and human resources, especially as they relate to balancing civilian life with military service. Additionally, the contract employee must demonstrate a working knowledge of all Employer Support Program activities and services.
  • Proficiency in using various DoD approved software to include preparing Microsoft Office (Word, Excel, and PowerPoint) documents and communicating via E-mail using Outlook.
  • Skill in establishing and maintaining effective working relationships using tact and diplomacy in interacting with Reserve Component members, employers, volunteers, and other contractor personnel.
  • Good interpersonal communication skills shall be demonstrated
  • Experience in making oral presentations to various size groups
  • Shall have the ability to gather information, make recommendations for program improvement, synthesize information, and provide communication (orally and written).
  • Shall have a current and valid driver’s license.
  • Must be able to pass government background investigation

Qualified candidates must have:

  • Strong working knowledge of all ESGR programs, the Uniformed Services Employment and Reemployment Rights Act (USERRA), related Department of Defense (DoD) directives and instructions and state laws governing the resolution of employer issues and concerns.
  • Experience in public speaking. Strong organizational management, supervisory, communication and interpersonal skills.
  • Proficiency in using various DoD approved software to include preparing Microsoft Office (Word, Excel, and PowerPoint) documents and communicating via E-mail using Outlook.

IGH offers a competitive benefits program which includes paid time off, 401K (4% company match), Life Insurance Policy, STD, LTD and AD&D and comprehensive Health, Vision, Dental Plans.

Full-Time/Part-Time Full-Time  
Position Employment Coach - Florida ESP  
Close Date 12/20/2019  
Open Date 11/20/2019  
Location Florida - JFHQ, St Augustine  
About the Organization  

This position is currently not accepting applications.

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