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Case Manager - Behavioral Health Diversion 


What are we looking for in a Case Manager?

In this position, Case Managers provide stabilization, case management, and supportive counseling to clients who are referred by law enforcement to the Behavioral Health Diversion program. Case Managers on the Diversion team work closely with Crisis Outreach Professionals to provide services and education to clients and their family members, and to maintain communication with the referral sources. The Case Manager will coordinate the client’s intake assessments and ensure they are enrolled in services with the appropriate team, and then assist with keeping the client engaged with treatment. To be successful in this role, Case Managers must enjoy variety in their day, possess exceptional communication skills, and be able to solve problems creatively. The ability to work effectively with multiple internal and external partners is essential. Schedule: Monday-Friday, 8am-5pm

Case Manager duties may include:

  • coordinating referrals, intake, treatment, and engagement for clients in the Behavioral Health Diversion program
  • providing input regarding treatment and discharge planning for clients served by Acute Care and Behavioral Health Diversion
  • answering emergent calls from clients and providing referral information, and following up with Acute Care staff and the client as appropriate
  • assisting Crisis Outreach Professionals by monitoring clients, assisting with transportation, and coordinating communication between agencies
  • making participation & progress reports to the courts as required
  • using QPRT principles to assess clients for safety and provide appropriate interventions when indicated
  • completing all required progress notes in a client-centered, timely manner
Position Requirements

Education/Experience: Bachelor's degree in social services or related field.

Professional Credentials: Eligible for Washington State Agency Affiliated Counselor Registration

Other Credentials Required: Driver's License, Vehicle Liability Insurance

Location Yakima  
Employment Classification Full-time 

Available Shift Days 

About the Organization Who is Comprehensive Healthcare?
Comprehensive Healthcare provides innovative behavioral health and integrated healthcare services to clients of all ages. We take pride in our creative and collaborative work environment and in delivering clinically excellent, trauma-informed, recovery-oriented services.

What Comprehensive Healthcare Can Offer You
Training and Development
• A variety of career opportunities in a wide range of settings with room for mobility & promotion
• Regular training opportunities including support, supervision, & consultation in implementing evidence-based services
• Clinical supervision toward licensure (where applicable)

Innovative Program & Services
• A strong reputation for providing quality, evidence-based services within a collaborative multi-disciplinary team environment
• Innovative, forward-looking leadership that seeks to thrive in an ever-changing healthcare environment
• Joint Commission-accredited organization committed to continuous quality improvement
• Established partnerships with major research universities and other community and healthcare providers to implement cutting-edge treatment programs and services

Excellent Benefits
• Competitive salaries within our communities & industry
• Healthcare coverage for employee & qualified family members
• Generous vacation, paid holiday & sick leave
• Access to Employee Assistance Program services
• Agency-funded retirement plan with contributions equal to 5% of compensation
• Additional retirement investment opportunities with a 50% investment match
• Agency-funded life & disability insurance program
EOE Statement Comprehensive Healthcare is an equal opportunity employer and does not discriminate on the basis of race, sex, age, color, religion, national origin, marital status, veteran status, disability status, or any other basis prohibited by federal, state or local law.

If you need accommodations in order to participate in the application process, please contact Human Resources at (509) 575-4084 or

Pre-employment drug screening is required.

This position is currently not accepting applications.

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