Share Email Opening Title Disaster Case Manager  About the Organization OUR MISSION Endeavors passionately serves vulnerable people in crisis through our innovative, personalized approach. We seek to provide comprehensive, effective, and innovative services that encourage growth, allowing people to build better lives for themselves, their families, and their communities. Why? Because we believe that everyone holds the capacity to grow, heal, change, succeed, and affect others positively. OUR VISION We restore dignity and improve the quality of life for the vulnerable people we serve through the benefits of our programs. We seek to unify families and communities torn apart by poverty, unemployment, or neglect by providing real, practical solutions and a path to earned income. We do this through a wide array of programs and services supporting children, families, veterans and those struggling with mental illness and other significant disabilities.   Full-Time/Part-Time Full-Time   Exempt/Non-Exempt Non-Exempt   Shift Various Shifts   Number of Openings 10   Category Disaster Relief   Location DCM - Orange   Description The DCM Case Manager will provide disaster case management services to individuals and families impacted by disasters. The Case Manager is responsible for completing Needs Assessments, developing Service Plans and making appropriate community referrals for additional services. The Case Manager maintains appropriate contact with the client and ensure quality services are provided and that their Service Plan is completed timely. *Due to the nature of the job and the confidentiality of client information, work-from-home options will not be available for this position. ESSENTIAL JOB RESPONSIBILITIES: Conduct client outreach and complete eligibility and intake process for each client. Conduct home and community visits with the client to provide on-going support and assistance in applying for and obtaining community resources to meet disaster caused unmet needs. Develop Individual Recovery Plans recovery plan that includes client input. Conduct follow up visits to monitor and assess the effectiveness of services provided. Document comprehensive client background information, case history, updates and progress towards Individual Recovery Plan in both physical and digital files via online software. Prepare reports as requested by Case Management Supervisor or Program Manager. Assist clients in identifying and obtaining available benefits as well as social and community resources. Serve as liaison between family services, medical/psychological health professionals and other contacts to help individuals and families in post-disaster events. Meet regularly with Case Management Supervisor to staff case load. Provide on-going program evaluation and recommendations to the Case Management Supervisor and Program Manager for continuous growth and quality. Provide reports and status for all cases in their portfolio as needed by program demands. Participate in workshops, seminars, education programs and other activities that promote professional growth and development.   Position Requirements ESSENTIAL QUALIFICATIONS: EDUCATION: Bachelor's degree in behavioral sciences, human services, or social services fields. 2 years’ prior experience in child welfare, emergency disaster response and/or recovery environments to include working within multi-disciplinary teams to develop case plans with specified goals and outcomes is strongly preferred. Bilingual (English / Spanish) communication skills are also preferred. -OR- High School diploma or GED is required with 3 years' experience in lieu of Bachelor’s degree. Prior experience in child welfare, emergency disaster response and/or recovery environments to include working within multi-disciplinary teams to develop case plans with specified goals and outcomes is strongly preferred. Bilingual (English / Spanish) communication skills are also preferred. LICENSES: Driver’s License with clear record required. OTHER: Must pass criminal and related background checks. Must be available and willing to drive to various locations and with such frequency as the business need dictates and have access daily to reliable transportation. EXCEPTIONS TO THESE CRITERIA MUST BE APPROVED BY THE DEPARTMENT HEAD. ESSENTIAL KNOWLEDGE, SKILLS, and ABILITIES: COMMUNICATION: Ability to communicate clearly and effectively via oral and written means. Ability to present a reassuring and positive demeanor to individuals, their families, staff, supportive services personnel, and the general public. COMPOSURE: Ability to remain calm and maintain self-control in the midst of difficult circumstances and emergencies. Ability to respond in a professional manner in all situations. COMPUTER: Working knowledge of Outlook, Word and Excel; PowerPoint and Access a plus. 45 WPM, 90% accuracy. DECISION MAKING: Ability to think analytically and evaluate the impact of case management recommendations. Ability to set work priorities and to evaluate and create solutions to work related problems. FINANCIAL: Strong math skills. Ability to assist individuals with interim financial decisions. NEGOTIATION: Ability to negotiate individuals down from stressful situations and potential threatening behaviors. Ability to persuade clients to make appropriate life decisions. TECHNICAL: Knowledge of case management services and community resources; Federal, State and local assistance programs, housing & utility assistance and disability benefits. TRAINING REQUIREMENTS: Orientation: Multi-day Disaster Case Management Training. MACHINES, TOOLS, EQUIPMENT, WORK AIDS: Telephone, computer, navigation systems (google maps) PHYSICAL REQUIREMENTS: Ability to communicate with individuals and their family members as well as staff and community/support services personnel to determine needs and actions to be taken. Ability to input data into computer, make calculations, complete paperwork, produce reports. Must be physically able to conduct home visits to include walking on uneven surfaces, climbing stairs, and standing for long periods of time if required. WORKING CONDITIONS: Work will take place within office setting, community setting and within the homes of clients, which may include shelters and temporary housing. RELATION TO OTHER JOBS: REPORTS TO: Case Management Supervisor SUPERVISES: N/A Disclaimer: Nothing in the job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time, for any reason.   Salary/Wage   EOE Statement Endeavors® and Endeavors Unlimited, Inc. provides equal employment opportunities to all employees and applicants for employment without regard race, color, religion, sex, sexual orientation, gender identity, national origin, or status as a veteran in accordance with applicable federal laws. Endeavors® and Endeavors Unlimited, Inc. also complies with applicable state and local laws governing nondiscrimination in employment in every location its employees are working. This policy applies to all terms and conditions of employment, including, but not limited to: hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Endeavors® and Endeavors Unlimited, Inc. are "Equal Opportunity/Affirmative Action Employers."   This position is currently not accepting applications. To search for an open position, please go to http://FAMILYENDEAVORSINC.appone.com WE ALSO RECOMMEND Other Jobs Within Same Category -- None found -- Other Jobs Within 60 Miles -- None found -- Follow us

 

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