Job Summary The Fulfillment Specialist is responsible for the printing and delivery of daily policy output. The position is also responsible for the output and logistic stages of the Fulfillment Services Department including producing, finishing, packaging, and delivering a wide variety of printed products in accordance with detailed order specifications while maintaining high quality standards. The position also receives and delivers UPS shipments and distributes deliverables throughout the company. The position may also assist the Creative Services department with project and production support including document updates, tracking, proofing, and logistics. The shift is 6:00 am to 2:00 pm. Essential Functions Operates equipment including large format printers, check printers, hydraulic cutter, shrink wrapper, and binding equipment Submits daily output to various print queues using mainframe language and delivers output to multiple departments meeting daily deadlines Maintains equipment including troubleshooting and coordinating service calls Maintains form inventory and processes form orders by fulfilling with in-stock and print-on-demand forms Performs multiple tasks at the same time, adhering to strict timelines in a fast-paced environment Conducts finish work including cutting, binding, and shrink wrapping Assembles parcels and prepares agent orders for shipping, inserting items into shipping boxes, weighing packages, and affixing labels to parcels Receives, unloads, and processes paper shipments including cases of paper and boxed forms and brochures Identifies, implements, and ensures cost saving logistic practices Delivers printed items and/or packages to multiple departments and individuals throughout the building often within a timely deadline Ensures form administration system is kept up-to-date and accurately reflects stock on hand Supports Creative Services team with tasks including proofing, production, and/or coordinating as needed Additional functions incidental to printing and delivery |