Share Email Opening

Guest Services Respresentative 

Category Marketing - Players Club/Gift Store  


Responsible for signing guests up for and explaining the benefits of the Players Club

ESSENTIAL DUTIES AND RESPONSIBILITIES (other duties may be assigned)

  • Provides excellent Guest Service
  • Enroll new members and educate them regarding the benefits of the players club
  • Acquire new members and assure repeat business
  • Answer phones and respond to inquires
  • Promote and work events as needed
  • Contact Hosts when needed
  • Work casino floor on a rotating basis to introduce guests to the players club
  • Take promotional pictures of Jackpot Winners and complete photo release forms
  • Assist in Gift Store as needed

Position Requirements


  • High school diploma/GED or relevant experience
  • Prior experience with players clubs or other related casino positions preferred.  
  • Must be able to communicate verbally in the English language.


To perform this job successfully, the individual must be able to stand, move and work throughout the office area and properties, including walking up to 1 ½ mile, climbing stairs and sitting at a desk/work station for the duration of the shift. Must be able to grasp, bend, lift and/or carry or otherwise move goods weighing a minimum of 25 lbs. on an intermittent basis. Must be able to work in a smoke filled environment. The noise level in the work environment is usually moderate, but will escalate when located in the casino environment.

Full-Time/Part-Time Part-Time  
Shift Rotating Days and Evenings  
Tags Marketing, Customer Service Rep, Guest Service Rep, Players Club  
Pay Rate: $13.00 per hour  
Position Guest Services Respresentative  
Post Internal Days 0  
Number of Openings 1  
Exempt/Non-Exempt Non-Exempt  
Req Number MAR-18-00005  
Open Date 8/31/2018  
About the Organization The Augustine Band of Cahuilla Indians and Augustine Casino is committed to providing our guests with an entertainment experience in which our guests feel welcome, have a great time and want to return. As one of the larger employers in the Coachella Valley, we strive to take great care of our Team Members so they know what an important role every member of our team plays in the success of our casino.  

This position is currently not accepting applications.

To search for an open position, please go to


Other Jobs Within Same Category
Guest Services Lead in Coachella, CA
Posted on: 5/31/2019
[Apply Now]

Other Jobs Within 60 Miles
Cook III in Coachella, CA
Posted on: 8/31/2018
[Apply Now]

Cook I in Coachella, CA
Posted on: 3/30/2018
[Apply Now]

Night Cleaner in Coachella, CA
Posted on: 8/31/2018
[Apply Now]

Food Server in Coachella, CA
Posted on: 4/27/2018
[Apply Now]

Beverage Server in Coachella, CA
Posted on: 4/27/2018
[Apply Now]


Click here for technical assistance.