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Title

Guest Services Respresentative 

Category Marketing - Players Club/Gift Store  
Description

JOB DESCRIPTION SUMMARY

Responsible for signing guests up for and explaining the benefits of the Players Club

ESSENTIAL DUTIES AND RESPONSIBILITIES (other duties may be assigned)

  • Provides excellent Guest Service
  • Enroll new members and educate them regarding the benefits of the players club
  • Acquire new members and assure repeat business
  • Answer phones and respond to inquires
  • Promote and work events as needed
  • Contact Hosts when needed
  • Work casino floor on a rotating basis to introduce guests to the players club
  • Take promotional pictures of Jackpot Winners and complete photo release forms
  • Assist in Gift Store as needed

 
Position Requirements

EDUCATION and/or EXPERIENCE

  • High school diploma/GED or relevant experience
  • Prior experience with players clubs or other related casino positions preferred.  
  • Must be able to communicate verbally in the English language.

WORKING CONDITIONS/PHYSICAL DEMANDS

To perform this job successfully, the individual must be able to stand, move and work throughout the office area and properties, including walking up to 1 ½ mile, climbing stairs and sitting at a desk/work station for the duration of the shift. Must be able to grasp, bend, lift and/or carry or otherwise move goods weighing a minimum of 25 lbs. on an intermittent basis. Must be able to work in a smoke filled environment. The noise level in the work environment is usually moderate, but will escalate when located in the casino environment.

 
Full-Time/Part-Time Part-Time  
Shift Rotating Days and Evenings  
Tags Marketing, Customer Service Rep, Guest Service Rep, Players Club  
Pay Rate: $13.00 per hour  
Position Guest Services Respresentative  
Post Internal Days 0  
Number of Openings 1  
Exempt/Non-Exempt Non-Exempt  
Req Number MAR-18-00005  
Open Date 8/31/2018  
About the Organization The Augustine Band of Cahuilla Indians and Augustine Casino is committed to providing our guests with an entertainment experience in which our guests feel welcome, have a great time and want to return. As one of the larger employers in the Coachella Valley, we strive to take great care of our Team Members so they know what an important role every member of our team plays in the success of our casino.  

This position is currently accepting applications.

Apply Now



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