Title Jr. Application Engineer  About the Organization Founded in 1989, Thorlabs seeks to accelerate the forward movement of scientific discovery and advancement! As a vertically integrated manufacturer of photonics components, instruments, and systems, our vast product portfolio includes over 20,000 items, ranging from optics and optomechanical positioning components to imaging systems, many of which are customer inspired. Photonics is the foremost technology driving innovation in science and engineering. As the number of technological innovations has grown, Thorlabs has extended its core competencies in an effort to play an ever increasing role serving the Photonics Industry at the research end, as well as the industrial, life science, medical, and defense segments. Headquartered in Newton, NJ, Thorlabs has grown to approximately 2300 employees with manufacturing and sales offices in the United States, Canada, United Kingdom, Germany, France, Sweden, Japan, China, and Brazil. As light-based technologies push into new markets, Thorlabs plans to enter early with the products and services required to ensure the ultimate success of our customers.   Category Sales and Technical Services   Location Corporate Headquarters - Newton, New Jersey   Full-Time/Part-Time Full-Time   Description The position is responsible for providing technical support by solving problems, trouble shooting and working with customers to guide them to the best possible product solutions for their applications and experiments. The position works with several other application and design engineers that have years of experience covering: optics, lasers, polarization, fiber, opto-mechanics, spectroscopy, OCT, thin film coating and more. Between onsite lab opportunities and peer review, the position can be exposed to every facet of the photonics industry. The position is primarily at our headquarters in Newton, NJ but there may also be opportunities to travel to tradeshows, other Thorlabs manufacturing facilities (foreign and domestic), and training events on and offsite. Essential Job Functions include the following, but are not limited to: Learn the product basics of our core products Use Phone/Chat/Email programs to manage customer questions and interaction Interface with multiple support teams around the world. Manage the distribution and coordination of our email tacking system to ensure that messages are routed to the proper teams for action Participate in product web releases and product design reviews as a supporting member from Tech Support Participate in managing the development of Thorlabs by being part of an interactive development forum. Provide timely and accurate information to our customers regarding our products and services Qualifications Experience: Some experience in a similar position preferred. Education: Bachelor’s degree in Optics, Physics or a related engineering field or equivalent work experience Specialized Knowledge and Skills: Knowledge of Photonics and Laser Technology via work or laboratory experience. Strong communication proficiency. Strong presentation skills. Ability to solve practical problems and deal with a variety of multi-disciplinary problems. Thorlabs values its diverse environment and is proud to be an Equal Employment Opportunity/Affirmative Action employer. All qualified individuals will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age or veteran status. Job descriptions are not intended as and do not create employment contracts. The organization maintains its status as an at-will employer. Employees can be terminated for any reason not prohibited by law.   EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.   This position is currently not accepting applications. To search for an open position, please go to http://thorlabs.appone.com WE ALSO RECOMMEND Other Jobs Within Same Category -- None found -- Other Jobs Within 60 Miles -- None found --

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