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Title

Coordinator, Relocation Sales 

Description

The RELOCATION COORDINATOR consults with customers and coordinates with sales representatives and the operations department to ensure superior customer relocations.

ESSENTIAL DUTIES AND RESPONSIBILITIES include, but are not limited to, the following:

  • Solicits sale of new/or additional services;

  • Receive orders from contact person at national account and coordinates the move with the shipper;

  • Coordinate move with other Atlas Agents;

  • Mail information packet to shipper and or accounts electronically;

  • Consult with account and shipper on any questionable items or service to be moved or performed;

  • Assists in facilitating claims process should damage occur by forwarding to appropriate department;

  • Coordinate dates with local and long distance dispatch, keeping them apprised of any cancellations or date changes;

  • Enters orders into pertinent data base platforms; Move Magic/Atlas Web, and updates shipper files; ;

  • Computes estimates for shipper or account;

  • Coordinates 3rd party services, such as connecting appliances, crating grandfather clocks, shipping vehicles, etc.;

  • Request and review survey information; enter survey result in the appropriate database and account web platforms;

  • Communicate with shipper and account throughout the move; update contact at account as necessary; ;

  • Address concerns/complaints in regards to billing or service rendered, Escalate any failure in service to appropriate departments for review and action if required;;

  • Other duties may be assigned.

SPECIAL SKILLS:

  • Computer skills essential (Word, Excel, Outlook)
  • Ability to handle high volume workload and excellent follow-up procedures
  • Ability to ensure that critical tasks are completed in timely fashion

 
Position Requirements

AUTHORIZATION TO WORK: By Federal law, The PAXTON Companies must verify the identity and employment eligibility of all individuals to work in the United States. This process will be conducted by use of E-Verify, a program created and implemented by the Department of Homeland Security and the Social Security Administration.

SECURITY REQUIREMENTS: Job holder must be a U.S. Citizen and will be subject to a security investigation in order to meet eligibility requirements for clearance and access to various U.S. government international programs.

QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE: One year certificate from college or technical school; or one year related experience and/or training; or equivalent combination of education and experience.

LANGUAGE SKILLS: Must have the ability to read and comprehend simple instructions, short correspondence, and memos; ability to compose and prepare correspondence; ability to effectively present information to small groups; to one-on-one situations; to customers, clients, and other employees of the organization.

MATHEMATICAL SKILLS: Must have the ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals; ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

REASONING ABILITY: Must have the ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

CERTIFICATES, LICENSES, REGISTRATIONS: See Security Requirements.

SCREENING CRITERIA: Background checks are mandatory for certain company positions, including, but not limited to those positions involving participation in or work performed for Atlas Van Lines and/or Atlas World Group and Record Retention services and requires all individuals pass based on criteria parameters established.

 
Full-Time/Part-Time Full-Time  
Shift Days  
Req Number CUS-18-00004  
About the Organization The Paxton Companies offers a wide variety of positions for qualified candidates based upon their strengths, skills and talents. Whether this is your first job or if you're a seasoned employee, Paxton affords the opportunity for growth and development.



A family based organization; we are proud of our legacy and continue to strive for the family atmosphere that we were founded upon.



If you are interested in a career with Paxton, our industry is growing and Paxton along with it. We take pride in our employees and are always looking for people who care about our customers and our community.



Full-time Benefits

Major Medical and Dental Insurance, Prescription Drug Plan, Employee Life Insurance, PTO & Holidays, 401k Savings Plan, Employee Assistance Plan, Direct Deposit, Uniform, Training; opportunity for advancement.


*Equal Opportunity Employer - EOE/M/F/D/V



For more information about the Paxton companies, please go to www.paxton.com



 
EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law. EOE/M/F/D/V  

This position is currently not accepting applications.

To search for an open position, please go to http://PaxtonVanLines.appone.com



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