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Title

Community Association Assistant Manager 

About the Organization Founded in 2001, Albert Management is a full-service, locally owned management company headquartered in Palm Desert, CA dedicated to exceptional leadership, management and financial services for homeowner associations and commercial building owners in the Coachella Valley. How do we do it? It's easy. We combine true professionals with modern technology and apply superior customer service.

Our unique History and approach to management distinguishes us from other companies in the valley. As a family owned and operated business, we believe in treating our customers and employees like family, with mutual respect and admiration.

We believe in Giving Back to the local community, and understand with great success comes great responsibility. In addition to our corporate giving programs, our employees also give their personal time to volunteer and participate in fundraising efforts around the Coachella Valley.
 
Category Client Operations  
Description

The general purpose and role of this position is to support the Community Association Manager with the administration of the daily operations supporting multiple associations in a portfolio.

 
Position Requirements

Role and Responsibilities

  • Assist manager with preparation and distribution of annual budget mailing materials;
  • assist manager with preparation and distribution of annual homeowner meeting materials;
  • process account payables to include proper organizing and coding of, facilitate and process recurring/auto-pay, research past due bills, check requests, obtain signatures and release checks;
  • process account receivables to included coding of deposits, adding charges to account, correctly process in-country/out-of-country checks and payments towards delinquent or ‘in collections’ accounts;
  • update and maintain documents required for escrow services vendor for assigned Associations;
  • receive and process maintenance requests, track work orders;
  • receive incoming client and vendor calls, take appropriate action as needed and keep the manager informed;
  • assist with collection of monthly Association dues and ACH information;
  • assist in maintenance of homeowner association file and necessary changes to contact information in management software;
  • maintain homeowner accounts to include processing of late charges, non-sufficient funds, mailing intent to lien notice letters, account research, forwarding information for liens to the attorney, mailing statements, etc;
  • prepare and distribute welcome packages for new homeowners;
  • facilitate Association and vendor mailings;
  • assist in producing an Association newsletter;
  • maintain Association liability insurance book;
  • assist in the creation and support of an Association web site for owner access to rules, governing documents, minutes of meetings, newsletter distribution;
  • create reports (landscape, work orders; delinquencies, violations) out of the management software;
  • assist in processing architectural requests;
  • assist manager on any special projects;
  • maintain Association gate computer;
  • assist with review of all Association contracts and preparation of bid specifications as needed;
  • assist in monitoring of Association’s contractor performance;
  • assist with any mailings to members as directed by manager;
  • assist with preparation and distribution the agenda and packets for board of directors meetings;
  • attend the annual homeowners meeting – check in the owners, assist with election procedures;
  • assist the manager with preparation of a monthly management report for the Board of Directors;
  • assist in the enforcement of the Association’s Bylaws, CC&Rs, Rules and Regulations and Architectural guidelines;
  • be able to provide back up support for front desk receptionist (corporate);
  • assist on other additional Albert Association Management administrative work and various duties as may be assigned by AAM;
  • foster client satisfaction and build customer goodwill.

Qualifications and Education Requirements

  • Completion of a basic course (such as BAM) in association management is required,
  • High school diploma or GED,
  • Valid CA drivers license, vehicle and current automobile insurance,
  • Must have favorable drug and background screening results (new hires),
  • Applicant represents and warrants that he/ she is capable of meeting the physical, mental and environmental demands of performing his/ her duties as set forth in the Job Description,
  • Applicant must be able to prioritize work and follow directions explicitly under the direction of their manager.

Physical Requirements and Job Conditions:

  • Applicant understands he/ she must work inside, as well as outside, sometimes facing inclement weather conditions in the performance of his/ her job duties as set forth in the Job Description. Applicant is required to drive his/ her own car and must maintain a good driving record.
  • Applicant may be called upon to lift, move or carry objects that weigh up to and include fifty pounds. Applicant further acknowledges that his/ her duties may be changed at the company or General Manager’s discretion based upon the decision of the company, General Manager or Board of Directors.
  • Ability to sit for long periods of time.
  • Ability to move around the facility/ association property to observe and participate in job activities as listed.

Preferred Skills

  • Computer Skills: Microsoft Office, Internet, HOA Management Software
  • Excellent Customer Service skills
  • Excellent verbal and written communication skills
  • Previous experience in homeowner association or property management field
 
Full-Time/Part-Time Full-Time  
Salary Range DOE  
Position Community Association Assistant Manager  
Exempt/Non-Exempt Non-Exempt  
Open Date 8/1/2018  
EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.  

This position is currently not accepting applications.

To search for an open position, please go to http://ALBERTMANAGEMENTCORPORATION.appone.com



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