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Manager-Operations (Combined Sewer Overflow) 

Open Date 1/25/2019  
Close Date Until filled  
Full-Time/Part-Time Full-Time  
Exempt/Non-Exempt Exempt  
Bargaining / Non-Bargaining Non-Bargaining  
Division Public Works  
Location Division of Utilities - Office of Waste Water  
Reports To Director of Utilities, Assistant Director of Utilities  
Schedule Monday-Friday, 8:00 am-5:00 pm. On call 24/7 for after-hour emergencies. Hours may vary based on operational needs.  
Pay Rate $63,000-$69,000/yr.  

The Operations Manager-CSO will direct and oversee the CSO/Collections System staff of the wastewater treatment plant. The Operations Manager-CSO will ensure that the City of South Bend, NPDES permit and subsequent CSO operation plan and reporting requirements are being implemented at the field level and are consistently met for operating a collection system, including CSO’s.

• Direct and oversee the CSO Collections System staff of the wastewater treatment plant.

This list represents the types of duties required by the position. Other duties may be assigned as reasonably expected.
• Actively support the mission statement of the City and the Utility.
• Assist with hiring, training, team building, and evaluation of wastewater personnel.
• Recognize good work performed by employees; recommend employees for promotion.
• Look for and make recommendations for improvement.
• Follow the City’s progressive discipline practices as necessary.
• Assume administrative duties; time cards, vacation schedules, overtime assignments, record keeping and reporting as necessary.
• Maintain schedules and review jobs for completeness and correctness.
• Confirm appropriate manpower for each planned job to assure appropriate skills composition of each assigned crew or individual for effective work execution.
• Participate in weekly coordination meetings to ensure that each week’s scheduled activities are mutually agreed upon and have the right priority.
• Ensure that good housekeeping and safe work practices are followed.
• Actively lead safety and information sharing.
• Identify and provide training for staff.
• Provide technical assistance and expertise to management on how best to operate and maintain the treatment equipment.
• Provide timely progress reporting to management on all performance data with regular updates on relevant issues.
• Actively use maintenance management software for service requests, work order review, parts ordering and inventory.
• Make recommendations for continuous improvement of the processes and systems used in operation.
• Accountable for:
o Efficient operations of collections system.
o Overseeing compliance with safety standards and procedures.
o Operating, optimizing and maintaining the pumping and treatment processes and facilities.
o Operating and maintaining CSO and related SCADA and equipment where applicable.
o Managing operations to ensure customer satisfaction and service levels.
o Adhering to operating budget and regulatory compliance.
o Ensuring resources or support services are properly planned for and developed.
o Ensuring staff maintain appropriate licensing.
o Facilitating communication among personnel and departments.
o Managing the system to division Key Performance Indicators (KPI’s).
o Developing and continuously improving Standard Operating Procedures (SOP’s).
o Ensuring departmental compliance with safety and regulatory policies.
o Managing and optimizing environmental compliance and reporting.
o Interfacing with Engineering to ensure proper implementation of capital projects in the process area.
o Managing relationships with outside contractors.
• Responsible for:
o Participating in the development of and adherence to operating and capital budgets.
o Assisting Director with local relationships, including regulatory, municipal, and clients.
o Completing performance reviews of direct reports.
o Ensuring cross training of personnel.
o Providing leadership and motivation for personnel.

• Assume additional responsibilities as directed or as delegated.

To perform this position successfully, an individual must be able to perform each essential duty in a satisfactory manner. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Position Requirements

• Bachelor’s degree or equivalent education preferred. Education in any combination equivalent to a college degree in the fields of environmental sciences or sanitary engineering.
• Five years of increasingly responsible experience. Experience may be substituted with appropriate level of studies and demonstrated technical competence in progressively advanced experience in large utility management and operations.

• Knowledge of water/wastewater treatment methods, distribution/collection system operations and maintenance, engineering principles related to water/wastewater treatment and distribution/collection facilities.
• Must have an understanding in hydraulic principles and Collections System operations and maintenance.
• Operation and maintenance knowledge of CSO’s, Lift Stations, force mains, air relief valves, pumps, River crossings and related equipment.
• Understanding of odor control chemistry for collections system treatment procedures.
• Proficient management and supervisory, interpersonal, and problem solving abilities.
• Must possess strong communication skills, both orally and in writing.
• Proficient with Microsoft Office.

• Valid Driver’s License required.
• Must have, or receive as soon as practicable, a CS IV Collections System Certification.

Vehicle, computer, telephone, copier, small & large hand tools, electronic troubleshooting and calibration equipment, various safety equipment, valves, motors, pumps, and various other process control and maintenance equipment.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job the employee is frequently required to stand, climb, balance, walk, talk and use hands to fingers, handle or feel objects, tools or controls. The employee must lift and carry materials weighing up to 60 pounds on a daily basis, and must be able to work in and around confined spaces and open and unprotected water. Specific vision abilities required in this job include; vision, and the ability to adjust focus.

Work is performed in a standard office setting and in the field. Some exposure to noise, duct, grease, smoke, fumes, noxious odors, gases, and all types of weather and temperature conditions. The employee will work and/or walk on various types of surfaces including slippery or uneven surfaces and rough terrain. Work environment is both formal and informal, team oriented, having variable tasks, pace, and pressure. Field work includes entering confined spaces, manholes, and performing sewer inspections.

About the Organization South Bend is the economic, educational, media, and cultural hub of a multi-county region spanning the Michigan-Indiana border. It's the fourth-largest city in Indiana with over 100,000 residents. South Bend's flourishing collegiate community and burgeoning tech industry have built upon the foundation of the city's industrial past to create a vibrant present and a promising future. The city's 14 institutions of higher learning, including the internationally renowned University of Notre Dame, infuse South Bend with creative energy in the arts, business, and technology. Combined with recent economic growth, strong neighborhoods, an affordable cost of living, exciting recreational opportunities, and thriving arts venues make South Bend a fabulous place to live, work, and, play.

***AmeriCorps, Peace Corps, and other national service alumni who meet the required qualifications are encouraged to apply.***  
EOE Statement EOE/ADA Statement

The City of South Bend provides reasonable accommodations to applicants with disabilities. Applicants requiring a reasonable accommodation for any part of the application/hiring process should contact the Legal Department's ADA Compliance Officer at and Office of Human Resources at to request a reasonable accommodation. Determinations as to granting reasonable accommodations for any applicant will be made on a case-by-case basis.

The City of South Bend seeks to attract, develop, and retain the highest quality public safety officers, staff and administration. The City of South Bend is an Equal Opportunity Employer, and is committed to building a culturally diverse workplace. We strongly encourage applications from underrepresented candidates and others that will enhance our community in compliance with EO No. 1-2016 Section 1. Moreover, the City of South Bend prohibits discrimination against veterans or disabled qualified individuals, and requires affirmative action by covered contractors to employ and advance veterans and qualified individuals with disabilities in compliance with 41 CFR 60-741.5(a) and 41 CFR 60-300.5(a).  

This position is currently not accepting applications.

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