Share Email Opening Title Account Manager, Premium Retention & Service  EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.   Description Job Summary: The Account Manager, Premium Retention & Service is primarily responsible for the retention and servicing of all Pittsburgh Pirates premium product clients. The employee will be required to produce an annual business plan addressing how he/she will strategize and approach the renewal of premium clients and will have autonomy in executing the business plan. Moreover, the Account Manager will regularly meet with clientele and members of the greater Pittsburgh business community offsite. Incumbents in this role must be self-motivated, goal driven and able to proficiently exercise sound business judgment. Responsibilities: Retain and service premium accounts, including; annual suite leases; Lexus Club; Club Cambria and Pittsburgh baseball club. Manage the premium contract fulfillment for an assigned book of business. Entertain existing premium clientele on a consistent basis throughout the regular season and off-season during games, outings and other strategic events. Create and execute a business plan, which provides strategic goals and objectives, thoughtfulness of how to best approach retention of premium sales clientele, and measurable time and revenue metrics for a sales year, which aims to hit and exceed the retention goals set by Pittsburgh Pirates. Maximize relationships with clients to identify new revenue opportunities. Design, present and execute annual proposals to existing premium clients and referrals. Work with independent judgment and business discretion to execute against the business plan. Negotiate renewals of premium seating, luxury suite, and/or premium experience packages for premium clientele within a range as provided by the Pirates. Create new programs that lead to the generation of referrals from existing book of business. Support in the development of new premium client benefits, trips, and other experiences. Collaborate with industry leaders on best practices within the area of premium service. Maintain accurate records in CRM regarding activities and sales. Other responsibilities as assigned by Director of Premium Sales, Service & Hospitality Collaborate with Corporate Partnership team members on potential partnership opportunities that arise from relationships with premium seating clientele. Possess a team-first attitude and work well with others. Heightened attention to detail with strong time management and organization skills. Ability to problem solve and provide solutions.   Position Requirements Required: Bachelor’s degree from an accredited four (4) year university. Minimum of four (4) years sales or account management experience. Prior experience selling or providing account management for luxury suite, premium seating, and/or selling or providing account management directly to mid-to-large size businesses. Proficiency in Microsoft Office Suite. Valid Driver’s License. Desired: Experience within a professional sports environment. Experience using CRM system.   Location Pittsburgh, PA   Full-Time/Part-Time Full-Time   Shift Various Shifts   This position is currently not accepting applications. To search for an open position, please go to http://PittsburghPirates.appone.com WE ALSO RECOMMEND Other Jobs Within Same Category Manager, Ticket Sales & Service in Pittsburgh, PA Posted on: 3/22/2024 [Apply Now] Other Jobs Within 60 Miles Intern, Information Technology in Pittsburgh, PA Posted on: 3/29/2024 [Apply Now] Minor League Operations Assistant in Pittsburgh, PA Posted on: 11/2/2023 [Apply Now] Software Engineer in Pittsburgh, PA Posted on: 2/8/2024 [Apply Now] Performance Sous Chef in Pittsburgh, PA Posted on: 3/2/2024 [Apply Now] Bat Boy - LECOM Park in Pittsburgh, PA Posted on: 4/8/2024 [Apply Now]

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