Share Email Opening

Program Manager 

EOE StatementWe are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.
Req Number ATS18-0032  
Category Program Management  
Division Arlluk Technology Solutions  
Location ATS Bethesda  

Arlluk Technology Solutions is immediately hiring a Program Manager to join our team in Bethesda MD. We offer competitive compensation and an extraordinary benefits package including health, dental and vision insurance, 401K with company matching, flexible spending accounts, paid holidays, three weeks paid time off, and more.

The eDiscovery Program Manager will be a member of the Arlluk senior leadership team and will lead all aspects of the delivery of an eDiscovery operations engagement, including eDiscovery Operational Support and Technical support of eDiscovery applications and IT infrastructure. The eDiscovery Program Manager is also responsible for managing client deliverables, and the development of project plans, work planning, resource management, internal and external reporting, audit and compliance, and stakeholder management.

Essential Duties and Responsibilities

  • Lead all aspects of engagement delivery for assigned project(s)
  • Manage multiple tasks and projects and meet deadlines
  • Collaborate and communicate with legal department staff, as well as technical IT staff
  • Forge collaborative partnerships with diverse teams of project managers and legal professionals to meet critical deadlines.
  • Provide consulting services to case teams regarding best practices for the use of legal technology
  • Perform eDiscovery work utilizing defined procedures and tools
  • Describe, summarize, and document how work was performed and the results of such work
  • Identify opportunities to improve work flow, enhance information security practices, and expedite data retrieval and analysis for proactive and reactive investigations.
  • Develop best practice models: oversee and monitor team best practices, develop and promote standard protocols for re-occurring services, etc.
  • Manage and oversee electronic data document collections from on-premise repositories and cloud-based services
  • Identify and understand problems or issues through analysis of multiple data sources to draw effective conclusions and choose the most effective course of action considering the broad business impacts
  • Coordinate development of documentation and deliverables, such as Standard Operating Procedures (SOP), Data Access Request Policy & Procedures
  • Implement any required project standards, governance structure and/or audit mechanism. Implement project standards across all projects in the portfolio.
  • Manage program-level Lessons Learned Repository, conduct project review meetings, program level risks and issues register
  • Prepare consolidated material from project reports for weekly and monthly review, prepare and distribute monthly IT PMO reports to senior management.
  • Coordinate development of documentation and deliverables
  • Review and provide written comments for deliverables including those designed by contractors and ensure the deliverables address all business and functional requirements as expected
  • Assist with the development and qualification of a new business pipeline for opportunities
  • Deliver and manage new business after it is won.
Position Requirements

Education, Experience and Skills

  • Bachelor's degree in Technology/Business/Technical required; master’s preferred
  • 10+ years’ experience as a consultant, manager and/or program executive providing eDiscovery services within the designated geography
  • PMP Certification
  • A minimum of 7 years of experience in the eDiscovery field.
  • A minimum of 5 years of experience in the eDiscovery field directly related to providing PMO services
  • Thorough understanding of the litigation lifecycle and its impact on eDiscovery
  • Experience working with EnCase eDiscovery and Relativity
  • Experience identifying, acquiring, preserving, and analyzing digital evidence
  • Familiarity with general computer forensic practices and tools
  • Experience providing technical assistance
  • Experience conducting training for eDiscovery tools and/or concepts
  • Familiarity with various traditional and innovative project management approaches, tools and phases of the project lifecycle
  • Demonstrated knowledge of IT Infrastructure and Operations tools and technologies, including IT Operations, ITSM, computing platforms and networks
  • Excellent analytical and problem-solving skills
  • Ability to work collaboratively with business users, managers and non-technical staff
  • Excellent written and verbal communication skills, with the ability to present complex ideas in a clear, concise fashion to technical and non-technical audiences
  • Experience preparing presentations, reports, tables, graphs, and observations for presentation to technical and non-technical audiences
  • Superior personal communications skills (required)
  • Demonstrated ability to write well and adapt information into required formats for documents (required)
  • Experience working in a consulting environment (desired)
  • Experience with Federal contracting processes (required)
  • Experience supporting or leading sales of professional / consulting services (desired)
  • Experience with managing multiple priorities and tight timelines
  • Working knowledge of organizational change management, including principles, methodologies and tools
  • Extensive PC skills, to include Microsoft Office tools such as Word, Excel, Visio, Project, PowerPoint and SharePoint
  • Flexibility to work extended hours, as needed, to include weekends, holidays, and off-hours.

Working Environment & Conditions

This position is primarily indoors, consistent with a standard office position and has a noise level of mostly low to moderate. The incumbent is required to stand; walk; sit; use hands to manipulate, handle, or feel objects, tools, or controls; reach with hands and arms; talk and hear. The work load may require the incumbent to sit for extended periods of time. The incumbent must be able to read, perform simple math calculations and withstand moderate amounts of stress. The incumbent must occasionally lift and/or move up to 25 lbs. Specific vision abilities required for the job include close vision, distance vision, color vision, depth perception, and the ability to adjust focus.

Our Equal Employment Opportunity Policy

The company is an equal opportunity employer. The company shall not discriminate against any employee or applicant because of race, color, religion, creed, sex, sexual orientation, gender or gender identity (except where gender is a bona fide occupational qualification), national origin, age, disability, military/veteran status, marital status, genetic information or any other factor protected by law. We are committed to equal employment opportunity in all decisions related to employment, promotion, wages, benefits and all other privileges, terms and conditions of employment.

The company is dedicated to seeking all qualified applicants. If you require an accommodation to navigate or to apply to a position on our website, please contact Heaven Wood via e-mail at or by calling 703-488-9377 to request accommodations. This contact information is used for accommodation requests only and cannot be used to inquire on a status of your application.

Travel Requirements Occasional  
Security Clearance Must be able to obtain a Public Trust  
About our Company

Arlluk Technology Solutions, LLC (Arlluk) is a newly established Alaskan Native-owned, small disadvantaged business that is part of the Koniag Government Services group. Arlluk provides Application Development, Maintenance, and Enhancements, Enterprise IT Infrastructure Solutions, Cyber Security, and Integrated Program Management services. We support Federal civilian and defense agencies and State governments across multiple business functions including: Finance, Health, Defense, Social Services, Consumer Protection and Insurance. Arlluk has an 8(a) application pending with the Small Business Administration.


Our Equal Opportunity Policy EOE Minorities/Female/Protected Veterans/Disabled. Shareholder Preference in accordance with Public Law 88-352  

This position is currently not accepting applications.

To search for an open position, please go to


Click here for technical assistance.