The Behavior Coach is primarily involved in the behavioral management of children experiencing crisis situations and oversight of the Multisensory De-escalation Room. The Behavior Coach is required to respond quickly and skillfully, in a therapeutic manner, to a variety of crises (both individual and group), which may require the use of therapeutic holding techniques. The Behavior Coach is expected to facilitate crisis resolution in a manner, which promotes the learning of self-control and reinforces constructive problem solving. In addition, the Behavior Coach will be engaged in crisis prevention, which will involve training, primary intervention, assessing volatile situations, and anticipating interventions necessary to defuse the situation.
Essential Duties and Responsibilities
1. Ability to assess potential crisis situations involving both individuals and groups and utilize necessary resources to de-escalate and/or defuse these situations
2. Relate to children with emotional disabilities and autism in a sensitive, empathetic, understanding and clinically insightful manner
3. Demonstrate knowledge and application of behavioral management techniques and milieu therapy
4. Ability to respond quickly and appropriately to crisis situations, at times requiring the use of therapeutic holding, using the least restrictive intervention necessary to de-escalate the situation
5. Demonstrate knowledge of human behavior and child development, including understanding of the factors that contribute to dysfunctional behavior
6. Ability to relate well to less experienced staff and to model professional behavior.
7. Ability to communicate well, both orally and in written reports
8. Assures policy and procedures related to the use of the Multi-Sensory De-escalation Rooms are followed.
9. Assumes responsibility for the supervision of management of children during crisis situations when they are brought to the Multi-Sensory De-escalation Room.
10. Assumes responsibility for supervision of a group of children when clinically indicated or as assigned.
11. Facilitates crisis resolutions in a manner that promotes learning for both children and staff.
12. Responds to staff requests for assistance in managing crisis situations (e.g., bringing a child to the Multisensory De-escalation Room, responding to calls).
13. Supports staff in administering individualized behavior management plans.
14. Oversees documentation requirements and data collection and analysis of critical incidents.
15. Demonstrates responsibility for reporting quality control of therapeutic interventions by including monthly statistics and summations.
16. Documents interventions by use of the Crisis Intervention Report. All injuries should be reported to the Principal, risk management, and the nurse on staff.
17. Prepares monthly statistics, as assigned.
18. Assists team members in crisis intervention
19. Shares office space, e.g., team office
20. Attends evening meetings as requested
21. All other duties as requested
This job has no supervisory responsibilities.
To perform the job successfully, an individual should demonstrate the following competencies:
Diversity - Demonstrates knowledge of EEO policy; shows respect and sensitivity for cultural differences; educates others on the value of diversity; promotes a harassment-free environment; builds a diverse workforce.
Ethics - Treats people with respect; keeps commitments; inspires the trust of others; works with integrity and principles; upholds organizational values.
Safety and Security - Observes safety and security procedures; determines appropriate action beyond guidelines; reports potentially unsafe conditions; uses equipment and materials properly.
Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience
Fifth year college or university program certificate; or two to four years related experience and/or training; or equivalent combination of education and experience.
Microsoft Office Suite
Certificates, Licenses, Registrations
Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the employee is regularly required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl and talk or hear. The employee must frequently lift and/or move more than 100 pounds. Specific vision abilities required by this job include ability to adjust focus.
Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The Children's Guild demonstrates an awareness of, respect for, and attention to the diversity of the people with whom it interacts (persons served, personnel, families/caregivers, and other stakeholders) that are reflected in attitudes, organizational structures, policies, and services.