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Access Screener/Coordinator 

About the Organization KMHS is Kitsap's nonprofit, designated community mental health provider for adults with acute and/or chronic serious mental illnesses, and children with serious emotional disturbances and their families. During 2016, KMHS provided services to more than 6,800 children and adults.

On WA's beautiful Kitsap Peninsula, offers easy access to both the pristine wilderness of the Olympic Peninsula and the big-city lights and culture of Seattle. We offer competitive salary, benefits & a positive work environment.

Inpatient, residential, and outpatient treatment services offer evidence-based treatment, using trauma informed care to help people reach their recovery goals. We offer whole person care through mental health and substance use treatment and care management, close care coordination with on-campus and community-based primary care providers, and with partner PCHS, now offer dental care to KMHS clients and the community. Many community partners assure people receive behavioral health care in the right place, in the right way, at the right time. Together we are weaving a web that connects emergency room and hospitals, substance abuse treatment, and primary care providers; creates partnerships for early intervention at home and school, supports multiple law enforcement, jail, and justice endeavors, and works to ensure housing, food, and other social supports together with social service agencies and community collaborations.

The Kitsap Mental Health Services community fosters a culture of hope and empowerment through a safe, welcoming environment, compassionate relationships, and a commitment to respecting life experiences.

KMHS is a tobacco/smoke-free and scent-free facility  
Category Social Services  
Open Date 6/20/2018  
Full-Time/Part-Time Full-Time  
Shift Days  
Location Kitsap Mental Health Services (Main Campus)  

The Access Screener/Coordinator assists the public over the phone, and in person, with requests for behavioral health services by providing information, referrals, screening, crisis triage, coordination of intake paperwork, data entry into the electronic medical record, and guidance with the Medicaid Apple Health application and DSHS application and enrollment process.


  • Triage individual requests for service via phone and for those who walk-in to the agency. Provide immediate referral to crisis services for emergent cases, as needed complete a crisis intervention for non-emergent clients.
  • Use clinical judgment and be proficient with de-escalation skills in order to remain calm and effective when working with consumers of all ages who may be in distress or experiencing a behavioral health crisis.
  • Maintain an understanding of the array of KMHS services and their required criteria for accessing those programs.
  • Maintain a understanding of the following: up-to-date familiarity with community services, the Medicaid Apple Health eligibility and application process, the Washington Health Benefit Exchange, DSHS programs and the application for cash/food assistance, and Provider One in order to communicate that knowledge to the public in an effective manner, assist with benefit enrollment, and offer appropriate referrals.
  • Maintain a thorough working knowledge of the electronic medical record system, screening/coordination policies and various procedural requirements specific to the individual inpatient and outpatient programs at KMHS. Complete Access team and agency required reports, paperwork, data entry, and database management in an appropriate, clear, accurate and timely fashion.
  • Process all referrals from primary care physicians to KMHS to include entry into the electronic medical record and monitoring outcomes and compliance across the agency. Utilize various reports to monitor compliance and ensure data integrity in the electronic medical record system, as assigned.
  • Ensure quality service to the public by communicating in a sensitive, respectful and knowledgeable manner. Contribute toward the development and maintenance of positive and collaborative relationships with KMHS programs, other public or private agencies, and with the public at large, in order to further enhance the overall mission and goals of the agency.
  • Participate as an integral member of the Access Team. Work in a cooperative and collaborative manner as a team member. Assist in building positive working relationships with staff of all agency departments.
  • Pursue professional growth and development by seeking out learning opportunities and integrating new learning into daily work practices. Maintain a working knowledge of current trends in community mental health, including diagnostic practices and health care reform.
  • Participate in the implementation of administrative and clinical policies of KMHS as appropriate.
  • In addition to the above, any other responsibilities appropriate to the position and not specifically listed in the job description.
Position Requirements

Bachelor’s Degree in psychology, human services, or related field is required. Experience working with behavioral health consumers in a clinically oriented setting is preferred, and entering data into an electronic medical record, is preferred. Proficient with computers and able to concurrently enter data into an electronic medical record with speed and accuracy while speaking with consumers face-to-face or over the telephone. Comfortable and effective with assisting a diverse population of individuals and families across the lifespan with Severe and Persistent Mental Illness or Serious Emotional Disturbance, and who may be in crisis. Must be able to secure a Counselor Agency Affiliated Registration through the Washington State Department of Health.

Salary DOE  
EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, creed, marital status, age, Vietnam era or disabled veteran status, or the presence of any sensory, mental, or physical disability.

This position is currently not accepting applications.

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