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Flexible/Fixed Robotic Field Service Technician 

EOE StatementWe are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.
Req Number ENG-18-00027  
Position Service Technician  
Division Miller Electric Mfg. Co., an ITW Company  
Location Miller Welding Automation  
Dept None Specified 

Assigned Shift First Shift 

Full-Time/Part-Time Full-Time  
Exempt/Non-Exempt Non-Exempt  

Basic Description:

Stationed in the Carol Stream, IL area, Miller Welding Automation is looking for a qualified Flexible/Fixed Robotic Field Service Technician, responsible for providing excellent customer service on troubleshooting robotic welding systems and application assistance during robotic welding system installs.

Essential Functions:

  • Handling phone calls relating to the service, repair, and application of the product
  • Creating service reports
  • Repair and testing of robotic welding equipment in the field
  • Travel to customer locations for technical support, repairs and installations of robotic welding systems
  • 70% travel could be required
  • Utilization of good oral and written communication skills to work professionally with customers within the guidelines of Miller Welding Automation
  • Candidates will be required to have easy access to either regional or major airports
  • Candidates will be required to live in the Kansas City, MO region of the USA
  • This job requires the individual to work and solve problems with little or no immediate supervision
Position Requirements

Minimum Qualifications:

  • Associate Degree in Electronics, Electro-Mechanical Technology or equivalent experience in service, trouble shooting, or “Break/Fix” situations.

  • Strength in customer service with demonstrated troubleshooting skills required

  • Welding systems product knowledge is a plus
  • Good computer skills utilizing MicroSoft Office, Outlook and Internet programs
  • Candidate must be willing to travel when necessary; at times this could be short notice
  • Must be a self-starter, aggressive, and a good team player and possess the ability to make independent decisions and follow through to completion
  • Good communication and listening skills are extremely important

This position is currently accepting applications.

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