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Operations Director 

EOE StatementWe are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.
Req Number OPE-18-00009  
Position Operations Director  
Division Miller Electric Mfg. LLC, an ITW Company  
Location Appleton, WI  
Dept 120 

Assigned Shift First Shift 

Full-Time/Part-Time Full-Time  
Exempt/Non-Exempt Exempt  


The Operations Director will be responsible for developing and managing the operations strategies of the business: Work with the Material Coordinators and Production Coordinators to establish continuous improvement strategies and goals including cost, quality, and performance measures for the business. Apply the ITW Operating Principles to Divison Operations while strategizing new ideas to move the business to a higher level. This leader must be a strong business-minded leader capable of driving results, building talent pipeline, and executing roadmaps and plans for growth.


•Establish a go-forward plan of cost savings, Toolbox and strategic sourcing results, which aligns with the division's growth initiatives.

•Experience with automated manufacturing processes preferred.

•Responsible for preparation and management of the operations manpower budget.

•Work with the engineering team, production team, finanical team, and the suplier base to develop and implement initiatives to improve variable and direct margins of the product line.

•Drive successful metrics for safety, efficiency, quality, and delivery while maximizing capacity utilization.

•Develop and drive a strategic plan that delivers significant results in safety, efficiency and quality to achieve annual business objectives.

• Manages team to drive solutions by utilizing internal/external resources to solve equipment, tooling, facility and process problems.

•Must be extremely customer-focused, understanding how the business functions link together to support the customer.

•Lead benchmarking activities to stay up to date on innovative manufacturing processes.

•Lead and provide strategy guidance to materials procurement team.

•Champion the hiring, people development, and long term resource planning necessary to ensure a stable pipeline of talent for future business needs.

•Work closely with support staff and Human Resources to effectively support all facets of our business.

•Provide leadership in the development and implementation of strategies during our business planning process.

•Coach and develop work teams to have positive and proactive attitudes, personal accountability, and superior quality.

•Provide leadership that will allow achievement of a flexible and fast responding workforce, in a fast paced, dynamic organizational environment.

Position Requirements

•Must have a Bachelor’s degree in a related field and 5+ years related experience in operations management is required.

•Proven strategic Operations leadership, reflecting increasing levels of responsibility and results delivered.

•Proven results in managing and developing talent

•Proven track record of leadership, demonstrating a positive attitude, personal accountability, coaching skills, effective listening skills, approachability, and resolution of issues/conflicts in a timely matter (preference will be given to applicants with at least 5 years of supervisor/management experience).

•Proven P&L experience with strong budgeting, planning capabilities, and an understanding of inventory management.

•Must be extremely customer focused, understanding how the business functions link together to support the customer (i.e. engineering, materials and sales).

•Ability to lead and coordinate successful cross-functional improvements with analytical skills.


•Must exhibit encouragement of diverse ideas, focusing on coaching/developing strengths of team members and facilitating effective communication.

•Ability to manage and prioritize multiple projects simultaneously.

•Change agent that demonstrates original thinking, generates suggestions, and develops innovative approaches for improving work flow and processes.

•Develops self and others with potential for future opportunities in the organization.

•Must have excellent verbal and written communication skills, to include strong working knowledge of Microsoft Office

Key Competencies

•Strategic Vision - ability to progressively lead an organization towards the achievement of a long term strategy while anticipating future change implications and impacts.

•Business strategy development and execution.

•Strong business acumen, to include understanding of financial operations and supply chain leverage.


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