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Production Supervisor/Manager 

EOE StatementWe are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.
Req Number OPE-18-00008  
Position Production Supervisor  
Division Miller Electric Mfg. Co., an ITW Company  
Location Appleton, WI  
Dept 141 

Assigned Shift First Shift 

Full-Time/Part-Time Full-Time  
Exempt/Non-Exempt Exempt  


Summary of Position

ITW is looking to grow its leaders from within. This role is an excellent operations position which will allow an individual with leadership strengths to learn our business while focusing on growing his/her career to higher levels of leadership. To oversee and coordinate the activities of an assigned number of employees. This includes but is not limited to: carrying out management decisions by directing employees toward goals and objectives, assigning duties, examining the work performed, monitoring work performance and procedures, analyzing and resolving work/team problems as well as suggesting and initiating plans for increased efficiencies in the operation. Promoting an engaged, safe work environment, measuring productivity, understanding, and reducing costs, producing on-time delivery, developing employees/teams, rewarding for performance and work to instill ITW Culture/Values and tool usage into employee’s daily routines.


People Management/HR

  • Communicate job expectations, plan, monitor and appraise job results; coach, mentor, and discipline employees. Initiate, coordinate and enforce systems, policies, and procedures in conjunction with HR/Management. Maintain and execute frequent performance reviews to provide meaningful feedback to employees.

  • Plan for current/future workforce needs. Recruit, select and orient new employees in conjunction with HR. Assess skill levels of team members and develop training programs to fill gaps.

  • Maintain and improve the manufacturing environment to harmoniously respond to changing customer needs and demands. Champion employee involvement which generates results and creates results which satisfy the businesses annual and long-range plans.

  • Create an environment which is conducive to high employee morale and is viewed as an excellent place to work.

  • Initiate and foster a spirit of cooperation within and between departments. Work to identify successful communication methods between shifts where applicable.

  • Act as a change agent to facilitate effective and efficient transitions that affect the workforce. Manage talent in your area of responsibility by attracting, retaining, and developing employees to meet ITW’s skilled and leadership pipeline needs.

  • Drive customer service within all areas of the department. Communicate quality, cost, delivery, and safety metrics to the production team.

  • Maintain a safe and clean work environment by educating and directing personnel on established safe work practices and behaviors.

  • Resolve personnel problems by analyzing data, investigating issues with HR, identifying solutions and recommending action.


  • Develop and implement KPI’s tied to the P&L to drive measurable results.

  • Ensure the production process flows without problem. Balance quality, maximize productivity, minimize cost and safety to achieve positive results in all areas. Drive reduction of WIP, production cycle time, and increase productivity.

  • Maintain and standardize work flow by monitoring steps of the process, setting process variables, observing control points and equipment, monitoring personnel and resources, studying methods, implementing cost reduction, developing reporting procedures and systems, as well as facilitating corrections to malfunctions within process control points. Develop and maintain work instructions as well as monitor compliance with same.

  • Complete production plans by scheduling and assigning personnel, accomplishing work results, establishing priorities, and reporting results of the process flow on shift production summaries. Provides manufacturing information by compiling, initiating, sorting, and analyzing production performance records and data to include quarterly variance reports. Additional reporting will include downtime/overtime reports and others as requested by management.

  • Maintains quality by establishing and enforcing organization standards. Identifies opportunities and establishes plans to improve quality performance within department.

  • Track and increase overall equipment efficiency (OEE). Ensures operation of equipment by calling for repairs, evaluating new equipment and techniques.

  • Manage and update Job Safety Analysis and risk assessments. Implements plans to identify and mitigate risks.

  • Materials responsibilities to include keeping inventory up to date, identifying/addressing variances and managing material handlers.

    System/Process Responsibility

  • Develop production plans and provide input to and support the annual strategic plan. Frequently review performance against established goals.

  • Creates and revises systems and procedures by analyzing operating practices, record-keeping systems, forms of control and budgetary and personnel requirements.

  • Maintains professional and technical knowledge by attending educational workshops reviewing professional publications, establishing personal networks, benchmarking state-of-the-art practices, and participating in professional societies.


  • Bachelor’s Degree

  • Previous quality management experience

  • Demonstrated strong leadership capacity/capability

  • Ability to juggle multiple projects with accuracy

  • Strong sense of urgency and problem-solving skills

  • Strong collaboration skills

  • Experience in effectively handling customer’s needs and complaints

  • Proficiency in MS Office with expertise in Microsoft Word, PowerPoint and Excel

  • Ability to analyze and revise operating practices to improve efficiency

  • Detail oriented and comfortable working in a fast-paced environment

  • Exceptional written and verbal communication skills

  • Superior organization skills and dedication to completing projects in a timely manner


  • Experience in Wire Harness Manufacturing Operations

  • Interested in pursuing senior level management roles such as VPGM, GP, and higher within ITW

  • Willing to pursue further education beyond Bachelor’s Degree

  • Willing to work in a variety of roles within the Welding Segment and other Segments of ITW

  • Demonstrated capacity/capability in the ITW Leader Framework

    • Expert in the practice of the ITW Business Model

    • Makes great strategic choices

    • Delivers great results

    • Talent management skills – knows high potential when they see it, knows how to develop people

    • Provides strong leadership

  • Possesses the following traits:

    • Cognitive Capability

      • Effectively handles ambiguity

      • Makes sound decisions and conclusions quickly relating to complex issues

      • Asks questions to understand and to learn

      • Challenges as appropriate to identify weak spots in arguments, presentations, and analysis

      • The person is easy to understand

    • Ambition

      • Demonstrates interest and ability to advance to higher level leadership

      • Willingness and interest in moving into different positions and business segments at ITW

    • Learning Agility

      • Ability and willingness to learn and apply that learning under new or first-time conditions

Work Environment

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

Physical Demands

This is a partly sedentary role; however, a good portion of the week should be spent walking around to see the employees and the operations.

Disclaimer: This job description does not list all aspects and duties that are required for this position and will be required to do various other tasks, duties, etc. that manager asks them to do.


Position Requirements  

This position is currently not accepting applications.

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