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Sales Coordinator 

EOE StatementWe are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.
Req Number DB18-0006  
Category Sales and Marketing  
Division Dowland-Bach  
Location DB Anchorage  

Job Summary:

The Sales Coordinator is responsible for a broad range of sales, purchasing, sourcing, vendor management, contract administration, and inventory control services for resale operations.

Essential Functions include, but are not limited to: (Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.)

  • Primary sales representative for outside customers on day-to-day business matters to include receiving, processing, coordinating, tracking, stocking and shipping orders for product submitted under established business arrangements.
  • Primary sales representative for BP customer.
  • Provide material certification reports and other vendor data documentation requests as part of the order completion process.
  • Identifies prospective customers and emphasizes product features based on analyses of customer needs and knowledge of product capabilities and limitations.
  • Negotiates prices and terms of sales and service agreements with clients.
  • Provides customer quotation and obtains appropriate approvals.
  • Works with Engineering to provide functional product recommendations and prototypes to meet customer expectations.
  • Surveys and maintains customer service satisfaction.
  • Track the status of requisitions, contracts, and orders; schedule or expedite deliveries and resolve issues.
  • Select and recommend suppliers; negotiate price, quality and service.
  • Create purchase orders and ensure accuracy.
  • Maintain system of ordering materials, supplies and equipment.
  • Ensure on-time delivery of material and initiate action for return of rejected or unsuitable orders.
  • Track purchasing and inventory data utilizing Quick Books.
  • Work with vendor, accounting and project management as needed to resolve billing issues.
  • Negotiate and settle issues with suppliers and/or customers regarding damage claims, rejections, losses, return of materials, over-shipments and cancellations.
  • General shipping/receiving and administrative support.
  • Serves as the first line of contact for the general public; including customers and vendors by answering phones and greeting walk-in customers.

  • Maintain MTR (Mill Test Report) database using existing Company software.

  • Assist in phone back-up and end of year inventory counts.

  • Other duties as assigned.

Position Requirements

Knowledge, Skills & Ability:

  • Bachelor’s Degree in Logistics or Business Administration or relevant work experience to include the following:
    • 2-5 years of experience working in Sales or Procurement in a technical setting preferred.
    • Technical sales experience with pipes, valves and fittings (PVF) and/or technical knowledge of alloys and stainless steel preferred.
    • Experience supporting BP in sales, service or engineering preferred.
  • Strong computer skills with a working knowledge of Microsoft Office Suite and proficiency in Microsoft Excel.

  • Quick Books experience preferred.

  • Ability to work collaboratively in a team setting.

  • Ability to provide solutions to technical problems.

  • Strong attention to detail.

  • Strong oral and written communications skills and the ability to communicate effectively through all levels of the organization.

  • Excellent interpersonal skills; must be able to work independently and interact effectively with all levels of the organization, customers and suppliers.

  • Dependable attendance.

  • Must have manual dexterity to operate computer keyboard and standard office equipment.

  • Ability to sit and review information on a computer screen for long periods of time (up to 10 hours a day with lunch and breaks).
  • Must be able to withstand repetitive motion up to 10 hours a day with lunch and breaks.

  • Must be able to bend, stoop and climb a ladder.

Office Location and Travel:

This position is located in Anchorage, AK.

Minimal travel may be required.

Working Environment & Conditions

This position is primarily indoors, consistent with a standard office position and has a noise level of mostly low to moderate. The incumbent is required to stand; walk; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; talk and hear. The work load may require the incumbent to sit for extended periods of time. The incumbent must occasionally lift and/or move up to 25 lbs. Specific vision abilities required by the job include close vision, distance vision, color vision, depth perception, and the ability to adjust focus.

Travel Requirements  
Security Clearance  
About our Company Dowland-Bach Corporation was founded in 1975 to meet the need for fail-safe Wellhead Shutdown Systems at the Prudhoe Bay oil field on Alaska's North Slope. Since then, Dowland-Bach has continued to support industry with a wide variety of manufactured products. Continually promoting the concept of vertical integration,Dowland-Bach's management has been dedicated to the development of a skilled staff that can engineer, design and manufacture industrial control equipment from the ground up. We pride ourselves in the fact that our products have been operating automatically in remote locations, providing our customers with years of trouble-free service. Even though we maintain a large diversified customer base, we have the capability to engineer, manufacture, and deliver products to meet all our customer's needs. 

Our Equal Opportunity Policy EOE Minorities/Female/Protected Veterans/Disabled. Shareholder Preference in accordance with Public Law 88-352.  

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