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Behavior Coach 

About the Organization Founded as a preschool in 1953, the Children's Guild has transformed into a national leader, recognized for creating innovative educational, child welfare and behavioral health models that produce positive outcomes for children, youth, and families. Today, the Children's Guild is among the most experienced child serving organizations in the Greater Baltimore/Washington region. Each year, the agency's continuum of care and its 300+ professional staff help thousands of youth and their families achieve resiliency, dignity, and self-sufficiency. We operate therapeutic group homes, a treatment foster care program, and family help center located in Baltimore City, Baltimore County, Anne Arundel County and Prince George County. We also service students in our nonpublic special education programs in Baltimore City and Prince George's County. The Children's Guild also operates public charter schools located in Anne Arundel and Baltimore City and will open our first DC charter school in September, 2015. We invite you to be part of our innovative team.
Full-Time/Part-Time Full-Time  
Location The Children's Guild - Prince George's Campus  



General Job Description:

The Resource Instructor is primarily involved in the behavioral management of children experiencing crisis situations and oversight of the Multisensory De-escalation Room. The Resource Instructor is required to respond quickly and skillfully, in a therapeutic manner, to a variety of crises (both individual and group), which may require the use of therapeutic holding techniques. The Resource Instructor is expected to facilitate crisis resolution in a manner, which promotes the learning of self-control and reinforces constructive problem solving. In addition, the Resource Instructor will be engaged in crisis prevention, which will involve training, primary intervention, assessing volatile situations, and anticipating interventions necessary to defuse the situation.

Academic Preparation and/or Experience:

A Bachelor's degree in Psychology or a related mental health field preferred and eighteen (18) months of demonstrated competence working with children with emotional disabilities in crisis situations.

Must be certified in non-violent crisis management.

Must be certified as a trainer in non-violent crisis intervention.


This position is accountable to the Principal

Skills Required:

  • Ability to assess potential crisis situations involving both individuals and groups and utilize necessary resources to de-escalate and/or defuse these situations
  • Relate to children with emotional disabilities and autism in a sensitive, empathetic, understanding and clinically insightful manner
  • Demonstrate knowledge and application of behavioral management techniques and milieu therapy
  • Ability to respond quickly and appropriately to crisis situations, at times requiring the use of therapeutic holding, using the least restrictive intervention necessary to de-escalate the situation
  • Demonstrate knowledge of human behavior and child development, including understanding of the factors that contribute to dysfunctional behavior
  • Ability to relate well to less experienced staff and to model professional behavior.
  • Ability to communicate well, both orally and in written reports

Major Responsibilities:

KEY RESULT AREA #1 - Behavior Management

This KRA is successfully completed when:

  • Provide direction to other staff assigned to the Multi-Sensory De-escalation Room.
  • Assure policy and procedures related to the use of the Multi-Sensory De-escalation Rooms are followed.
  • Assume responsibility for the supervision of management of children during crisis situations when they are brought to the Multi-Sensory De-escalation Room.
  • Assume responsibility for supervision of a group of children when clinically indicated or as assigned.
  • Facilitate crisis resolutions in a manner that promotes learning for both children and staff.
  • Respond to staff requests for assistance in managing crisis situations (e.g., bringing a child to the Multisensory De-escalation Room, responding to calls).
  • Support staff in administering individualized behavior management plans.

KEY RESULT AREA #2 - Training

This KRA is successfully completed when:

  • Assist in the orientation of new staff, particularly in relation to the use of therapeutic holding techniques, and the assignment of crisis situations.
  • Responsible for monitoring staff training needs on crisis prevention.
  • Participate in the supervisory process.
  • Participate in training and meetings, as assigned.

KEY RESULT AREA #3 - Documentation and Data Collection

This KRA is successfully completed when:

  • Oversee documentation requirements and data collection and analysis of critical incidents.
  • Responsible for reporting quality control of therapeutic interventions by including monthly statistics and summations.
  • Document interventions by use of the Crisis Intervention Report. All injuries should be reported to the Principal, risk management, and the nurse on staff.
  • Preparation of monthly statistics, as assigned.

Workplace Conditions:

  1. Assists team members in crisis intervention
  2. Shared office space, e.g., team office
  3. Evening meetings as requested
  4. All other duties as requested


  1. Participates in workshops, conferences, academic courses and other professional development activities related to the position.
  2. Participate in the Team Primacy Model.
  3. Participation in agency activities outside of the normal workday.
  4. Participate in, and graduate from, The Children's Guild's Pre-Service Training Program.
  5. Assume other duties, as assigned.

Position Requirements  

This position is currently accepting applications.

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