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Account Manager - Dedicated Account 

About the Organization Restoration Management Company, Northern California's largest emergency service / restoration company is a growing, profitable, privately held company headquartered in Hayward, California and has Branch locations across the state as well as Arizona, Washington, and Colorado. Established in 1985, Restoration Management Company has been providing reliable, year round emergency service, 24-hours-a-day for water, smoke and environmentally damaged property - to commercial, industrial, and residential clients. Our team of professionals delivers quick response, superior workmanship, and most importantly, compassion. Over the years, Restoration Management Company has built upon its foundation of quality, professionalism, and superior service workmanship.  
Req Number MAR-18-00008  
Location Corporate  
Territory Northern California  

A. Job Summary

This Account Manager position will provide overall account management for a specific client in the Healthcare sector. This position will partner with regional and branch leadership to develop a strategic plan to grow market share from the assigned account and their multiple property locations throughout the State of California including hospitals and medical office buildings. As an account-specific Account Manager, this individual will be expected to develop strong partnerships with site contacts within the Facilities, Infection Control, and overall Management departments for the purposes of increasing awareness of RMC services and providing customer service functions in the effort to grow market share and drive revenue to the RMC Branch locations. Individual to be located in Northern California due to client location.

B. Key Responsibilities

Core responsibilities for this position are as follows, but are not limited to:

  • Identify and actively develop rapport with decision makers at all locations of dedicated healthcare client by phone, scheduling in person appointments, coordinating educational trainings, and attending local and regional events participated in by healthcare contacts.
  • Retain and increase existing account revenue through total account penetration and implementation of marketing initiatives.
  • Execute and support the operational aspect of business secured (i.e. proposals, contracts, vendor lists, customer correspondence)
  • Develop and implement client-specific marketing plans and programs to support organization’s revenue objectives.
  • Continued development of understanding of overall industry dynamics and identification of emerging business opportunities and risks with dedicated account.
  • Monthly and Quarterly reporting on development of dedicated account to operational leadership including job/revenue opportunity, location infiltration, targeted revenue for future, and customer service issues.
Position Requirements

C. Experience / Requirements

Experience and Requirements for the position are as follows, but are not limited to:

  • Five years within a Sales and Marketing capacity in the Healthcare related market segment.
  • Experience in business to business sales with healthcare related service provider.
  • Strong capabilities in developing rapport with key decision makers.
  • Strong written and verbal skills.
  • Strong time management skills.
  • Ability to excel in a self-managed and team environment.
  • Participate in job related functions beyond the standard business / office hours.
  • Working knowledge in Microsoft Office Software, CRM platforms, Adobe software, and Apple products.
  • Position to be based in Northern California due to client location.
Full-Time/Part-Time Full-Time  
Additional Information  
Exempt/Non-Exempt Exempt  
Benefits includes vacation, sick and holiday hours; medical, dental, life insurance and 401K  
EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.  

This position is currently not accepting applications.

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