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Program Assistant (Crisis Support Services Center) 

About the Organization KMHS is Kitsap's nonprofit, designated community mental health provider for adults with acute and/or chronic serious mental illnesses, and children with serious emotional disturbances and their families. During 2016, KMHS provided services to more than 6,800 children and adults.

On WA's beautiful Kitsap Peninsula, offers easy access to both the pristine wilderness of the Olympic Peninsula and the big-city lights and culture of Seattle. We offer competitive salary, benefits & a positive work environment.

Inpatient, residential, and outpatient treatment services offer evidence-based treatment, using trauma informed care to help people reach their recovery goals. We offer whole person care through mental health and substance use treatment and care management, close care coordination with on-campus and community-based primary care providers, and with partner PCHS, now offer dental care to KMHS clients and the community. Many community partners assure people receive behavioral health care in the right place, in the right way, at the right time. Together we are weaving a web that connects emergency room and hospitals, substance abuse treatment, and primary care providers; creates partnerships for early intervention at home and school, supports multiple law enforcement, jail, and justice endeavors, and works to ensure housing, food, and other social supports together with social service agencies and community collaborations.

The Kitsap Mental Health Services community fosters a culture of hope and empowerment through a safe, welcoming environment, compassionate relationships, and a commitment to respecting life experiences.

KMHS is a tobacco/smoke-free and scent-free facility  
Category Clerical  
Open Date 5/16/2018  
Full-Time/Part-Time Full-Time  
Shift Days  
Location Kitsap Mental Health Services (Crisis Triage Facility)  

Provide support to the Crisis Support Services Center (CSSC) staff. To work closely with other departments and external entities to ensure timely transfer of information according to agency procedures.


  • Assist in maximizing revenue and accuracy in the data collection process by working closely with the accounting office regarding admits, discharges, and insurance information. Accurately complete and submit the signed financial agreements within agreed upon timeframes according to procedures.
  • Provide professional support to CSSC staff by performing clerical duties, including word processing, filing, copying, distributing mail, etc.
  • Inventory, order, and stock unit supplies.
  • Work with CSSC managers to maintain up to date policy and procedure manuals.
  • Ensure compliance with all timelines related to, but not limited to, correspondence log, faxing client discharge instructions, etc.
  • Endure provision of consistent record standards by entering demographic information on appropriate forms.
  • Assist nursing staff with coordinating of client appointments (transportation, rescheduling, canceling, etc.)
  • Be proficient at data entry and extraction with the several computer programs/systems on the unit. Add clients and episodes to Profiler as necessary, making sure to include all required information.
  • Responsible for setting census and closing episodes daily.
  • Copy, assemble, process and/or deliver nursing and transfer packets, discharge summaries, correspondence, forms, charts, lab results and specimens to appropriate recipients and in a timely manner.
  • Organize and maintain communications distributing information in a timely manner to ensure staff have information they need.
  • Assist with client transport for continuing treatment by arranging ambulance/secure transport for local hospitals and other facilities as requested.
  • Maintain confidentiality while providing superior level of internal and external customer service.
  • Be familiar with the duties of the Receptionist and provide back-up coverage as needed.
  • Disclose limited client information as necessary to the position as trained by the Records Department Supervisor. Disclosures must adhere to HIPPA privacy and security standards and be logged in detail according to agency policy and procedures.
  • Complete al required training and annual refreshers
  • In addition to the above, any other responsibilities appropriate to the position and not specifically listed in the job description.
Position Requirements

High school diploma or GED and two years general office or related experience. Must possess solid general office skills, including word processing and typing minimum of 45 wpm. This position requires exceptional time management organizational and communication skills and the ability to work effectively both independently and as part of a team.

Salary TBD  
EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, creed, marital status, age, Vietnam era or disabled veteran status, or the presence of any sensory, mental, or physical disability.

This position is currently not accepting applications.

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