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Director of Membership and Corporate Partnerships 


The Director of Membership and Corporate Partnerships serves a vital role both within the Mystic Seaport Museum community and externally as the key representative for 12,500 member households and corporate relationships. Reporting to the Senior Vice President for Advancement, this position works to aggressively market individual and corporate memberships, group sales and corporate partnerships. Leveraging a background in strategic marketing and sales, the ideal candidate will identify and maximize revenue opportunities--building membership through successful acquisition and retention campaigns, increasing group sales and creating new corporate partnerships & sponsorships through innovative packaging of programs with marketing opportunities.

Essential Functions:

  • Utilizing the museum's new brand identity and emphasis on exhibitions, take a fresh approach to marketing the museum's individual and corporate memberships and group sales toward increasing revenue in these sectors by 20% overall over three years.
  • Effectively plan and execute strategies that support new member acquisition, increase member retention, and meet or exceed monthly, quarterly and annual revenue goals.
  • Supervise a staff with a wide range of backgrounds and responsibilities: assistant director of membership and member programs, public engagement coordinator, and full and part time administrative staff.
  • Oversee and support member programs to offer value added opportunities including signature programming and member events.
  • Explore and develop new revenue building relationships with corporations and groups including corporate partnerships, customized, institutionally integrated sponsorship packages, and group ticketing packages.
  • Foster a member-focused culture across the Museum to deliver a high-value experience for members.
  • Coordinate with Visitor Services with frontline membership sales and renewals; and the Finance Department on transaction protocols.
  • Deliver presentations and reports to keep internal stakeholders, including members of the board, other department supervisors and the senior executive team informed of progress on goals.
  • Perform other duties and responsibilities as assigned by the Senior Vice President for Advancement.
  • Coordinate with: Marketing, Communications; Visitor Services, Finance; Security; Facilities; Curatorial, Interpretation; Education; Shipyard; and outside contractors.
Position Requirements

Minimum Qualifications:

  • Five years managing a non-profit membership program, or equivalent role.
  • Experience and demonstrated ability to effectively build and implement strategic marketing initiatives with a successful result.
  • Proven experience in leading and motivating high-performing teams, including supervision of managers/supervisors.
  • Strong collaborative energy, integrity, sound judgement and the ability to make difficult decisions and manage multiple, competing priorities.
  • Entrepreneurial attitude and resourcefulness.
  • Exceptional interpersonal skills and the ability to exercise a high degree of diplomacy and discretion.
  • Fiscal management experience, including preparing and monitoring budgets; building projections and understanding assumptions.
  • CRM and POS experience, especially with relational databases; Blackbaud preferred.
  • Excellent communication skills (written, verbal and public speaking)
  • Ability to collect, analyze and interpret data for strategic decision making.
  • A high level of comfort working with members, visitors, donors, and trustees.
  • A working knowledge of Microsoft Office Suite and experience working in a PC environment.
  • Must be able to work flexible hours including evenings, weekends, and holidays.
  • Bachelor’s Degree.

Preferred Qualifications:

  • Demonstrated commitment to the Museum’s mission to inspire an enduring connection to America’s maritime experience.
  • Prior sales experience.
  • Facilities management and risk assessment experience.
Full-Time/Part-Time Full-Time  
EOE Statement Mystic Seaport Museum, Inc. is an equal opportunity employer. The Civil Rights Act of 1964 and state and federal laws prohibit discrimination on the basis of race, color, religion, sex, or national origin. In addition, state and federal laws prohibit discrimination on the basis of race, color, national origin, gender, Veteran's status, age (40 years and over), physical or mental disability, religious affiliation or other protected status. It is our policy to comply fully with these laws and information requested on this application will not be used for any purpose prohibited by law.  
About the Organization Mystic Seaport Museum is the nation's leading maritime museum. Founded in 1929 to gather and preserve the rapidly disappearing artifacts of America's seafaring past, the Museum has grown to become a national center for research and education with the mission to 'inspire an enduring connection to the American maritime experience.'

The Museum's grounds cover 19 acres on the Mystic River in Mystic, CT and include a recreated New England coastal village, a working shipyard, formal exhibit halls, and state-of-the-art artifact storage facilities. The Museum is home to more than 500 historic watercraft, including four National Historic Landmark vessels, most notably the 1841 whaleship Charles W. Morgan, America's oldest commercial ship still in existence.  

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