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Title

Cage Shift Supervisor 

EOE StatementWe are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.
 
Position Cage Shift Supervisor  
Position Requirements

MINIMUM QUALIFICATIONS:

  1. Three (3) years of cash handling experience in Cage or banking.

  2. One (1) year of supervisory experience.

  3. High School Diploma or GED.

  4. Customer service experience.

  5. Effective communication skills - verbally able to provide instruction, respond to questions, and have exceptional interpersonal skills and abilities.

  6. Requires strong problem solving, decision making and cash handling skills.

  7. Excellent personal appearance and hygiene habits.

  8. Physically fit - able to stand and/or walk for long periods of time in a smoke filled noisy environment; able to perform repetitive motions with wrists, hands and fingers, maneuver and lift up to 25 lbs.

  9. Requires a High Security Gaming License clearance.

  10. Must be at least 21 years of age.

PREFERRED QUALIFICATIONS:

  1. Completion of bookkeeping, accounting, or gaming coursework.

 
Description

JOB SUMMARY

Responsible for Cage operations on shift, including staff supervision, cash flow and asset protection. In absence of the Cage Manager and if delegated, shall assume responsibility of Cage Operations, including signatory authorities.

ESSENTIAL JOB FUNCTIONS:

  1. Ensure customer satisfaction through prompt, efficient and friendly service.

  2. Supervision of staff to include hiring, scheduling, leave approval, performance counseling, evaluation, training, operational orientation and staff development.

  3. Responsible for accurate handling of all cash/documents turned into and leaving the Cage on shift.

  4. Process variances according to policy, including cash handling training. Advise management when appropriate.

  5. Conduct research for variances, ticket discrepancies, personnel actions, reviewing surveillance tapes, etc.; document findings and make recommendations to Cage management.

  6. Assist cashiers with slot accounting system operations, including training, discrepancies, and reports.

  7. Proficient in doing fills and/or stackers for Kiosk and ATM machines.

  8. Shall be able to remain up to date with all Cage requirements and functions through on the job training.

  9. Participate and attend designated meetings, training, activities, etc., as directed.

  10. Promotes a clean, safe, healthy and friendly work environment for employees and guest.Promptly addresses needs when appropriate and reports all concerns to Cage Manager.

  11. Promote effective communication with supervisors, co-workers and subordinates through regular staff meetings, co-worker/management/supervisor team meetings and other forms of communication.

  12. Ensures compliance of all Federal, State and Tribal regulatory laws, codes and policies.Also administer the Employee Handbook, departmental policies and procedures, etc.

  13. Ensure operation of equipment, tools, materials, etc. are handled in a safe manner.

  14. Promote internal guest service standards through courteous and respectful behavior.

  15. Other assigned duties from Cage Management.

 
Salary $35K-$50K  
Full-Time/Part-Time Full-Time  
Exempt/Non-Exempt Exempt  
Closing Date 06/07/2018 


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