The Health Home Care Coordinator functions as a core member of a collaborative care team that involves the patient's primary care provider, consulting psychiatrist and other primary care, nursing or specialty consultants, and an extended network of community healthcare and social service providers as well as Medicaid plans and programs. Health Home Care Coordinators assess patient needs, provide support, education and referrals, track medical and behavioral health outcomes and facilitate patient access to additional services including chemical dependency treatment, social services, long term supports and services, and other specialty medical and mental health care. The care coordinator is responsible for creating a Health Action Plan with individuals to address chronic medical, social, and behavioral conditions.
Essential Duties and Responsibilities
Knowledge and SkillsThis position requires knowledge of integrated whole person healthcare, chronic care management, common behavioral health concerns and differential diagnoses of common mental health and substance use disorders. Requires a working knowledge of evidence-based psychosocial treatments for common mental disorders and familiarity with brief, structured intervention techniques (e.g., Motivational Interviewing, Behavioral Activation). Requires basic knowledge of typical symptomology, treatment, and pharmacology for common medical and mental disorders. Requires a working knowledge of the RSN mental health and Long Term Supports and Services (LTSS) system structure and regulations. Requires a working knowledge of personal computers including common office productivity software, internet, and computer-aided programs supporting client records, assessment/diagnosis, and treatment. Requires strong communication, critical thinking, and organizational skills and ability to work independently.AbilitiesRequires the ability to carry out the functions of and objectives for the position. Requires the ability maintain effective, professional relationships with clients and other members of the care team. Requires the ability to effectively engage clients in a therapeutic relationship in person and by telephone. Requires the ability to relay professional terminology in common formats that enhance client understanding. May require the ability to facilitate communications with clients who speak languages other than English. Requires the ability to work comfortably with the pace of primary care. Physical AbilitiesRequires the physical and ambulatory ability to function effectively in inpatient and office environments, engaged in work of a largely sedentary nature. Requires hand-eye-arm coordination ability to use a personal computer keyboard to access and record information. Requires forward flexing and reaching ability to retrieve work materials and files. Requires visual ability to recognize words, numbers, and non-verbal actions of people. Requires auditory ability to project voice and carry out conversations with individuals and groups in person and over the phone.Education and Experience
Bachelor's degree required. Psychology, social services, or a related field preferred; minimum of one-year experience working with clients with mental illness required. Prefer experience in co-occurring disorders treatment, individual and group therapy, vocational services, or substance abuse treatment. Possess and maintain valid driver’s license with an acceptable motor vehicle report and reliable, insured transportation. Requires experience with screening and assessment for common mental/ substance use disorders and experience with evidence-based interventions. Requires experience working with safety net providers and knowledge of community resources, and experience working with underserved, transient populations.
Licenses and Certificates
This position is currently not accepting applications.
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