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Title

Interface Analyst (EPIC) 

Location Greater Grand Rapids, Michigan Area  
Full-Time/Part-Time Full-Time  
Shift First  
Description

Interface Analysts are the primary support contact for the interfaces they are assigned to within the Epic EMR system. Interface Analysts coordinate the analysis, technical design, and all issue triage necessary to implement and support their assigned interfaces. The Analysts work closely with the Interface Project Manager, application teams, and technical teams to ensure that interface(s) meet the needs of end users. This is a highly visible and essential role to the successful implementation and post go-live support of the Epic EHR system in our behavioral health care environment. Are you ready for the challenge?

Other primary responsibilities include:

  • Managing the entire cycle of interface application development, including analysis, design, specification, implementation, go-live, and support
  • Working closely with application teams, subject matter experts, and third-party application experts to determine the business needs for interfaces, document the requirements, and configure the interfaces per the requirements. Working with this group to diagnose and resolve interface-related issues, and participating in their projects as needed.
  • Coordinating various interface-specific tasks and activities like testing, build, cutover planning, and go-live by engaging subject matter experts, vendors, and interface engine developers
  • Working with interface engine developers to develop data-translation routines and methods to support Epic's and external systems' data and format needs
  • Driving the interface projects, working with the interface project manager to ensure that results are achieved and deadlines are met
  • Providing proactive support by monitoring live interfaces and collaborating with experts to provide permanent resolutions to problems
  • Other duties as assigned.
 
Position Requirements

Education, Training and Certification(s)

  • This role typically requires post-secondary education in the form of a two or four year degree. Equivalent experience may be considered in the absence of a degree. High School diploma is required.
  • Interface analysts gain in-depth knowledge of the software by attending training at Epic and completing required interface certification projects and tests. Each individual interface certification(s) will have unique requirements. Active Epic certification(s) is preferred.

Key competencies

  • Strong analytical, technical, and troubleshooting skills
  • Ability to analyze data, problem-solve, and clearly communicate solutions
  • Ability to understand organizational requirements and their impact on the technical aspects of a solution
  • Ability to work in a complex multi-communication-channel environment
  • Skill at tracking tasks, defining next steps, identifying owners, and holding people accountable
  • Ability to coordinate activities involving multiple players, including vendors, subject matter experts, interface engine developers, and end users, to design, configure, and test interfaces

Pine Rest is an EOE

 
About the Organization Pine Rest is a nonprofit, free standing, behavioral health system founded in 1910 in Grand Rapids, Michigan. This comprehensive behavioral health center, coupled with the Pine Rest network of 19 outpatient clinics and satellite offices in Michigan and Iowa, provide individualized and group therapy for people of all ages and all levels of need. Pine Rest clinicians offer therapeutic services in behavioral health for people of all ages and all levels of need across the continuum of care within a Christian framework.

Pine Rest has a 200-bed inpatient hospital program with a 36-bed child and adolescent inpatient and a large partial hospital program for adolescents. Additionally, Pine Rest has many inpatient services for adults, including: a 28-bed psychiatric-medical unit in an acute care hospital, four 22-bed adult inpatient units each designed for a different level of acuity, a 22-bed co-occurring substance use disorder adult inpatient unit, a large adult partial hospital program, and a 26-bed older adult inpatient unit.

The Pine Rest Community and Residential Services Division also provides a wide array of services. With over 220 residential beds across a variety of programs, including treatment for substance use disorders, homes for adults with intellectual and developmental disorders, adults with mental illness, and a program for youth aged 11-18 with extensive trauma histories focusing on trauma treatment and life skills programming.

Other campus based services include a forensic psychiatry clinic, a psychological consultation testing center, an attention deficit disorders clinic, an autism spectrum disorders clinic, and a large neuromodulation clinic which provides TMS and ECT services.

The medical staff includes over 70 psychiatrists and other MDs/DOs, more than 120 fully licensed psychologists, more than 250 licensed masters-level social workers, and 30 PAs/NPs.


Pine Rest is an EOE  
Number of Openings 1  
EOE Statement Pine Rest Christian Mental Health Services an equal employment opportunity employer and complies with the following:

RACE, COLOR, RELIGION, SEX, SEXUAL ORIENTATION, GENDER IDENTITY, NATIONAL ORIGIN
Executive Order 11246, as amended, prohibits employment discrimination based on race, color, religion, sex, sexual orientation, gender identity, or national origin, and requires affirmative action to ensure equality of opportunity in all aspects of employment.

PAY SECRECY
Executive Order 11246, as amended, protects applicants and employees from discrimination based on inquiring about, disclosing, or discussing their compensation or the compensation of other applicants or employees.

INDIVIDUALS WITH DISABILITIES
Section 503 of the Rehabilitation Act of 1973, as amended, protects qualified individuals with disabilities
from discrimination in hiring, promotion, discharge, pay, fringe benefits, job training, classification, referral, and other aspects of employment. Disability discrimination includes not making reasonable accommodation to the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant or employee, barring undue hardship to the employer. Section 503 also requires that Federal contractors take affirmative action to employ and advance in employment qualified individuals with disabilities at all levels of employment, including the executive level.

PROTECTED VETERANS
The Vietnam Era Veterans' Readjustment Assistance Act of 1974, as amended, 38 U.S.C. 4212, prohibits
employment discrimination against, and requires affirmative action to recruit, employ, and advance in
employment, disabled veterans, recently separated veterans (i.e., within three years of discharge or release from active duty), active duty wartime or campaign badge veterans, or Armed Forces service medal veterans.
 
Department None Specified 


This position is currently not accepting applications.

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