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Title

Receptionist 

Description

Job Summary

The receptionist provides general office support with a variety of clerical activities and related tasks. The receptionist will be responsible for greeting customers, answering incoming calls, directing calls to appropriate employees, mail distribution, flow of correspondence, requisition of supplies, and other clerical duties. The Receptionist must embrace and exhibit the Mountain View Co-op (MVC) culture of customer service.

Distinguishing Class Features

This position is responsible for answering inquiries and obtaining information from the general public, customers, visitors, and other interested parties. Provide information regarding activities conducted at establishment; location of departments, offices, and employees within organization.

This position will ensure compliance with MVC’s policies and procedures.

Essential Job Duties and Responsibilities

(These are examples only; any one position may not include all of the listed examples nor do the listed examples include all functions, which may be found in positions of this class.)

  • Professionally answers and routes all incoming calls
  • Greet guests in a professional, friendly manner, and directs them accordingly
  • Type memos, correspondence, reports, and other documents
  • Perform a variety of clerical duties
  • Take and retrieve messages
  • Provides callers with information such as company address, directions to the company location, company fax numbers, company website, and other related information
  • Receives, sorts, and forwards incoming mail
  • Coordinates the pick-up and delivery of express mail services (FedEx, UPS, etc.)
  • Assists in the ordering, receiving, stocking, and distribution of office supplies
  • Assist with other related clerical duties such as photocopying, faxing, filing and collating
  • Respond to requests for information
  • File and maintain records
  • File daily invoices, deposit slips, and hand entered logs
  • Enter payments from prepared daily bank deposit
  • Run and apply credit cards daily
  • Balance appropriate or assigned banks codes
  • Assist accounting department with any accounting tasks, special projects, year-end tasks and/or as requested
  • Creates and maintains a high-performance environment characterized by positive interactions and strong team orientation
  • Maintain a positive customer service experience
  • Practices and encourages work place safety
  • Other duties that may be assigned

Knowledge and understanding of:

  • Administrative support functions
  • Word and Excel
  • Safety rules, procedures and practices

Ability to:

  • Establish effective working relationships with the managers, other employees, vendors, and customers
  • Regular and reliable attendance
  • Work independently, efficiently, and handle multiple priorities
  • Deal with conflict in a professional manner
  • Communicate well with others in both technical and non-technical terms
  • Operate a personal computer using word processing, spreadsheet and database applications appropriate to assigned duties
  • Use logical and creative thought processes to develop solutions according to written specifications and/or oral instructions
  • Perform a wide variety administrative tasks with accuracy and speed under the pressure of time-sensitive deadlines
  • Quickly learn and put to use new skills and knowledge brought about by rapidly changing information and/or technology
  • Drive to locations year-round within the Great Falls area

Reporting Relationships

Reports to the CFO.

 
Position Requirements

Minimum Qualifications

Education/Experience/Training:

  • High School diploma or GED
  • Two (2) years administrative experience

License/Certification:

  • Valid Driver’s License issued by the State of Montana.

Essential Physical Abilities:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Clarity of speech and hearing that permits the employee to communicate well with internal and external customers
  • Specific vision abilities required by this job include close and far vision, the ability to adjust focus while operating computers and viewing into monitors, to read paper documents and operate motor vehicles
  • Manual dexterity that permits the employee to operate a personal computer, files and equipment
  • Personal mobility that permits the employee to enter, operate and exit motor vehicles
  • Ability to lift 30 pounds
  • The employee frequently is required to sit and reach with hands and arms; occasionally required to stoop, kneel, and climb

Working Conditions:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Work is most generally performed in an office environment
  • Travel in and outside the County to attend meetings etc. in all weather conditions
  • The noise level in the work environment varies from low to moderately loud

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of responsibilities, duties and skills required of personnel as classified.

Closing Date: Open until filled

Hours: Monday-Friday 8am-5pm

Salary: DOE

Benefits: Health, dental, vision, short-term and long-term disability, life insurance, 401K (50% employer match upto 3%), employer paid pension, PTO, holidays, clothing allowance, employee discount, and bonus potential.

 
Full-Time/Part-Time Full-Time  
Division Administration  
Location 900 - Administration  
EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.  

This position is currently accepting applications.

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