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Recovery Case Manager (Crisis Triage Facility) 

About the Organization KMHS is Kitsap's nonprofit, designated community mental health provider for adults with acute and/or chronic serious mental illnesses, and children with serious emotional disturbances and their families. During 2016, KMHS provided services to more than 6,800 children and adults.

On WA's beautiful Kitsap Peninsula, offers easy access to both the pristine wilderness of the Olympic Peninsula and the big-city lights and culture of Seattle. We offer competitive salary, benefits & a positive work environment.

Inpatient, residential, and outpatient treatment services offer evidence-based treatment, using trauma informed care to help people reach their recovery goals. We offer whole person care through mental health and substance use treatment and care management, close care coordination with on-campus and community-based primary care providers, and with partner PCHS, now offer dental care to KMHS clients and the community. Many community partners assure people receive behavioral health care in the right place, in the right way, at the right time. Together we are weaving a web that connects emergency room and hospitals, substance abuse treatment, and primary care providers; creates partnerships for early intervention at home and school, supports multiple law enforcement, jail, and justice endeavors, and works to ensure housing, food, and other social supports together with social service agencies and community collaborations.

The Kitsap Mental Health Services community fosters a culture of hope and empowerment through a safe, welcoming environment, compassionate relationships, and a commitment to respecting life experiences.

KMHS is a tobacco/smoke-free and scent-free facility  
Category Social Services  
Open Date 4/6/2018  
Full-Time/Part-Time Full-Time and/or Part-Time  
Shift Various Shifts  
Location Kitsap Mental Health Services (Crisis Triage Facility)  

Provide discharge planning functions for client's preparing to leave the Crisis Triage Facility (CTF), including connection to local resources, services, and integrated health care.


  • Collaborate with the multi-disciplinary team at the Crisis Support Services Center, and outside referral parties during intake to identify clients' individual needs that need to be addressed in order to facilitate an efficient and effective discharge from these facilities. Those needs include access to benefits, housing, linkages to medical and psychiatric/SUD services, transportation and other supports that will enhance the likelihood of clients having their essential needs met when they return to the community.
  • Assume primary responsibility in ensuring that clients are accessing the full range of entitlements for which they are eligible, to support in connection to housing resources, access to reliable transportation, and establish linkages to outpatient treatment programs both at KMHS and to outside programs when indicated.
  • Maintain and improve community contacts so that a referral to external providers becomes an easily navigated process. Initiate and maintain partnerships with other relevant systems to promote access to the full range of services and supports and to ensure continuity of care.
  • Provide ongoing problem-solving and practical assistance to clients in accessing the resources they will need when returning to the community.
  • Collaborate with the client's assigned outpatient clinician, the housing coordinator, the CSSC team, all involved community agencies and families to ensure the success of the plan for discharge.
  • Collaborate with AOP treatment teams for discharge planning. Attend outpatient huddles, and collaborative care conferences, as needed.
  • Act as liaison and consult with community agencies and families to maintain coordination in the discharge process.
  • Participate in Housing Triage with the Housing Coordinator at KMHS in developing and enhancing housing resources that are linked to appropriate levels of mental health supports and services.
  • Organize and lead the activities on the day of discharge from the facility.
  • Participate in shift pass downs at the CSSC.
  • Document client progress and discharge planning activities in client's care record according to established methods and procedures.
  • Work in a cooperative and collaborative manner as a team member. Assist in building positive working relationships with staff of all agency departments.
  • Support in milieu management tasks of the CSSC as indicated/needed up to and including verbal crisis intervention and de-escalation.
  • Disclose limited client information as is necessary to all individuals involved in the discharge plans in accordance to agency policy and training. Disclosures will adhere to KMHS privacy and security standards and be logged in detail according to agency policy and procedures. Complete all required training and annual refreshers.
  • In addition to the above, any other responsibilities appropriate to the position and not specifically listed in the job description.
Position Requirements

MINIMUM QUALIFICATIONS: Bachelor’s degree in a related field. Ability to become registered in Washington State as an Agency Affiliated Counselor. Experience working with chronically mentally ill consumers in a community mental health setting preferred. Valid Washington State Driver license required. Preferred with 2 years’ experience in the mental health or related field.

PHYSICAL CONSIDERATIONS: While performing the duties of the job, the employee is required to walk, sit, use hands and fingers, reach with arms, talk or listen, and lift up to 50 pounds. Peripheral vision is also required for this position. A fair degree of flexibility and strength is required in this position due to the infrequent, yet essential, use of one’s body in the temporary physical restraint of some clients.

Salary DOE  
EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, creed, marital status, age, Vietnam era or disabled veteran status, or the presence of any sensory, mental, or physical disability.

This position is currently not accepting applications.

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