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Peer Counselor/Mental Health Care Coordinator - PACT Team 

About the Organization KMHS is Kitsap's nonprofit, designated community mental health provider for adults with acute and/or chronic serious mental illnesses, and children with serious emotional disturbances and their families. During 2016, KMHS provided services to more than 6,800 children and adults.

On WA's beautiful Kitsap Peninsula, offers easy access to both the pristine wilderness of the Olympic Peninsula and the big-city lights and culture of Seattle. We offer competitive salary, benefits & a positive work environment.

Inpatient, residential, and outpatient treatment services offer evidence-based treatment, using trauma informed care to help people reach their recovery goals. We offer whole person care through mental health and substance use treatment and care management, close care coordination with on-campus and community-based primary care providers, and with partner PCHS, now offer dental care to KMHS clients and the community. Many community partners assure people receive behavioral health care in the right place, in the right way, at the right time. Together we are weaving a web that connects emergency room and hospitals, substance abuse treatment, and primary care providers; creates partnerships for early intervention at home and school, supports multiple law enforcement, jail, and justice endeavors, and works to ensure housing, food, and other social supports together with social service agencies and community collaborations.

The Kitsap Mental Health Services community fosters a culture of hope and empowerment through a safe, welcoming environment, compassionate relationships, and a commitment to respecting life experiences.

KMHS is a tobacco/smoke-free and scent-free facility  
Category Social Services  
Open Date 4/5/2018  
Full-Time/Part-Time Full-Time  
Shift Days  
Location Kitsap Mental Health Services (Main Campus)  

The PACT Team Peer Counselor has experience as a recipient of mental health services for severe and persistent mental illness and is willing to use and share his or her personal, practical experience, knowledge, and first-hand insight to benefit the team and its clients.  

  • The Peer Counselor provides the team with expertise about the recovery process, symptom management, and the persistence required by clients to lead a satisfying life.
  • The Peer Counselor is responsible for advocating for client choice, self-determination, and decision-making in the planning, delivery, and evaluation of treatment, rehabilitation, and support services.
  • The Peer Counselor provides consultation to clients, families, and team staff in the areas of community resources, treatment planning, crisis intervention, and substance abuse services.
  • Unique to the PACT Team, the Peer Counselor also assumes the role of primary clinician, carrying a caseload of clients and assuming the primary responsibility for their treatment coordination and associated paperwork.


  • Draw on common experiences as a peer to validate clients’ experience and to provide guidance and encouragement for clients to take responsibility and participate in their own recovery.  Promote hope and empowerment designed to help clients attain recovery goals and maintain the highest possible level of independence, even during periods of instability.  
  • Provide coaching, guidance, and support in areas to include transition services from hospital to community, supported companionship, money management, and medication management.  Additionally coaching may be provided in the following areas: personal hygiene, use of public transportation, employment and social skills, and completion of household tasks including cooking, laundry, grocery shopping, and housekeeping.
  • Act as an interpreter to the rest of team while providing expertise and consultation from a client perspective in areas such as symptoms, effects and side effects of medications, client opinions of treatment, and client experiences of recovery.
  • Provide treatment coordination services for an assigned group of clients, including coordinating and monitoring the activities of the individual treatment team (ITT).  
  • Assume primary responsibility for collaboratively developing, writing, implementing, evaluating, and revising overall treatment goals and plans in collaboration with client and the ITT. Use recovery-based concepts and language in both written and verbal communications.
  • Provide individual therapy and symptom management. Utilize Cognitive Behavioral approach, Motivational Interviewing, stages of change theory, Trauma Informed Care approaches, and stage-wise treatment strategies to intervene and motivate clients for change.
  • Educate and support clients’ families and advocate for clients’ rights and preferences.  Consult with families and community agencies such as DSHS, court systems, housing authorities, etc., to maintain coordination in the treatment process.
  • Participate in daily staff organizational meetings and treatment planning review meetings.
  • Participate in providing information to clients on substance use issues such as the effect on mental and physical health and daily functioning.  Participate in planning to reduce use or abstain from the use of substances, and help teach replacement behaviors.
  • Provide or collaborate with teammates to ensure the provision of vocational-supportive counseling designed to help clients achieve vocational or career goals.  Provide ongoing support for job retention, while managing symptoms.
  • Provide and coordinate outreach and crisis intervention services to clients in the community, and routinely identify and evaluate physical risk factors for self and others while in potentially unsafe neighborhoods, homes, while around people with unknown potential for aggression, and while in proximity of potentially unsafe and/or unclean structures and equipment. Consult with DMHP’s and law enforcement officials when appropriate.
  • Assess for and provide psychiatric rehabilitation services. Assist clients in building skills for independent living in the community including, but not limited to, shopping, cooking, cleaning, personal hygiene, budgeting, socialization, and accessing transportation.
  • Provide individual services for current and newly assigned clients while in inpatient programs, to ensure continuity of care.
  • Monitor assigned clients for LRA compliance.  Facilitate LRA extensions with the CRT and all court-involved personnel to insure LRA's are continued uninterrupted, as appropriate.  Assist CRT in determining when revocation is appropriate.
  • Maintain proficiency in current trends in mental health, including health care reform and information technology.  Maintain knowledge of PACT standards and Evidence Based Practices. Maintain a Trauma Informed Care work environment.
  • Meet or exceed productivity standards of your position.
  • Help clients and staff to identify, understand, and combat stigma and discrimination.
  • Collaborate with staff and clients on awareness of client rights, including grievance and complaint procedures; support clients with filing, mediating, and resolving complaints.
  • Increase client and staff awareness of client self-help and consumer advocacy groups which promote recovery, while acting as the liaison between the team and such groups.
  • Assist in the provision of ongoing assessment and direct services to clients, responding to such challenges as an increase in suicidality, the need for substance abuse education and treatment, and the clients’ readiness for meaningful daily activity, including employment.
  • Assist clients in attaining and maintaining safe, affordable housing including apartment hunting, finding a roommate, landlord negotiations, and procuring necessities such as furnishings and telephone and utility hook-up.
  • Assist and support clients to find and effectively use a primary care physician, dentist, and other medical specialists as required.
  • Provide practical help and supports to help clients access other necessary services such as legal services, housing subsidies, and funding alternatives such as SSI, SSDI, and Veteran’s Administration benefits.
  • Assist clients to plan and carry out social and leisure time activities to include evenings, weekends, and holidays.
  • Provide oral and written feedback on consumer progress to the treatment team, including the timely completion of e-cet based clinical notes.
  • Maintain appropriate professional boundaries while balancing the sometimes conflicting demands of being both a peer to clients and an employee of the agency.  Seek appropriate clinical supervision where necessary, particularly around boundary issues.
  • In addition to the above, any other responsibilities appropriate to the position and not specifically listed in the job description.


Position Requirements

MINIMUM QUALIFICATIONS:  Bachelor’s Degree or a suitable combination of education and experience is required.  Certification as a Peer Support Specialist in the state of Washington is required and must be obtained within six months or less from date of employment.  This timeframe may only be affected by the availability of WA State Peer Support Specialist training and testing.  Relevant experience working with clients with severe and persistent mental illness preferred. Must be flexible to work variable hours that may include evenings and weekends.  Must be able to attain Agency Affiliated Support Specialist registration with the State of Washington. Possess and maintain valid driver’s license with an acceptable motor vehicle report.

PHYSICAL CONSIDERATIONS:  While performing the duties of the job, the employee is required to stand, sit, bend, use hands and fingers, reach with hands and arms, ascend and descend stairs, talk and listen.  The ability to lift up to 40 pounds is occasionally needed.  Peripheral vision is also required for this position.  

Salary DOE  
EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, creed, marital status, age, Vietnam era or disabled veteran status, or the presence of any sensory, mental, or physical disability.

This position is currently not accepting applications.

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