Responsible for providing dining service to all Guests in an efficient, courteous and professional manner in accordance to Mille Lacs Corporate Ventures service standards.
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Responsible for receiving payment from Guests in a prompt and courteous manner.
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Responsible for adhering to established cash control policies and procedures of the Venue.
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Advise Guest of waiting time and condiment area to the Guests.
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Assist in maintaining standards of health, safety and sanitation.
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Responsible for preparing food orders in a timely manner according to the established procedures of the Venue.
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Follow all recipe and control procedures.
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Answer guest questions and directs concerns to appropriate management.
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Resolve guest complaints quickly and courteously.
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Participate as a team member with Supervisors, Chefs, Cooks, Cashiers, and all other pertinent Associates in ensuring an efficiently run operation.
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Knows and follows all safety and security regulations in accordance with Mille Lacs Corporate Ventures policy and procedures.
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Maintains a stock of all necessary Food and Beverage items.
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Any and all other duties as assigned.
THE COMPANY REQUIRES EVERY ASSOCIATE TO:
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Maintain a consistent and regular attendance record.
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Encourage mutual respect among Associates by setting positive examples consistent with company policies.
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Maintain an attitude and philosophy consistent with the company mission, vision and values.
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Maintain a professional reputation in the company and community.
EDUCATION and/or EXPERIENCE:
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One year of restaurant experience required.
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Serv-Safe Certification preferred.
SPECIAL QUALIFICATIONS:
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If required, must be able to pass company pre-employment Drug and Alcohol test.
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Must be able to secure license from Gaming Regulatory Authority, and follow all relevant DGR's.
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Mille Lacs Band Member and American Indian preference will be exercised in the hiring process.
LANGUAGE SKILLS:
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Must be able to effectively communicate in one-on-one and small group situations.
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Must be able to read, interpret and apply instructions and technical terminology furnished in written, oral or diagram form.
MATHEMATICAL SKILLS:
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Must be able to add, subtract, multiply and divide in all units of measure, using whole numbers, percentages, common fractions, and decimals.
REASONING ABILITY:
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Must be able to apply commonsense understanding to a variety of situations, in order to collect data, analyze facts, and determine appropriate response.
PHYSICAL DEMANDS:
While performing the duties of this job, the Associate is regularly required to:
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Talk and hear;
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See and adjust focus to include close, distance, color, depth, and peripheral vision;
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Stand, walk, run, sit, balance, stoop, kneel, climb, crouch and/or crawl;
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Handle objects, tools and controls; reach with arms and hands;
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Lift, push, pull and/or move objects weighing up to one hundred (100) pounds.
WORK ENVIRONMENT:
While performing the duties of this job, the Associate is regularly exposed to:
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A low-to-moderate noise level (offices).
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A moderate-to-loud noise level (operations areas).
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Second-hand cigarette/cigar smoke.
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Moving mechanical and/or electrical components.
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Chemical solutions such as cleaning, polishing and lubricating compounds.
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