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Title

ITSS Infrastructure Manager 

Description

Why Nutranext

The Nutranext family of brands includes nutritional supplement industry leaders Rainbow Light, Natural Vitality, Stop Aging Now, Champion Performance, Nutri-Health, True Health, Vitamin Resource Products, Health Resources, Blessed Herbs and Sedona Labs. With our headquarters in Sunrise, Florida, our Global Innovation Center in Santa Cruz, California, and locations in Arizona, Maryland, and Texas, Nutranext provides opportunities for career growth and personal development.

At Nutranext, we are committed to investing in our employees' physical, emotional, mental and spiritual wellbeing. The symbolism is in our name and products. We provide opportunities and incentives to encourage learning; we create high quality products to enhance and promote a healthy life style and ongoing wellness; we offer excellent employee benefits to ensure that our employees take pride in where they work; we offer a well-equipped gym and other facilities that encourage employees to move physically and stay fit; we design working environments that are safe, comfortable, and appealing to work in; and lastly, we are built on a culture that encourages healthy communities, sustainability and environmental longevity. Come join our brands and grow with us!

Our Team:

The Manager, ITSS Infrastructure is responsible and accountable for the installation, configuration, implementation and administration of the Company's infrastructure and IT support services (ITSS). This position establishes lasting relationships with business units and vendors, defining and improving current processes to ensure alignment with business needs. Management responsibilities include datacenters, servers, SANs, VoIP, workstations, AD domains, e-mail system, patching, Wi-Fi, networking, vendor management, Incident resolution and various software applications. This position requires excellent customer service, organizational and time management skills to successfully deliver on all accountable areas, multitask and deliver objectives in a professional and timely manner. The Manager, ITSS Infrastructure must function successfully in both team and independent work environments, respond to issues with the needed urgency and effectively balance current needs while anticipating future needs.

What you will be doing:

• Manage, lead, coach and support direct reports.

• Ensure documentation of all infrastructure areas.

• Develop Business Cases for IT Projects and support IT related projects.

• Ensure proposed IT solutions meet current and future business needs.

• Take ownership of datacenters, server rooms, wiring closets, servers, VI, SAN, network, AD and email environments.

• Implement and maintain effective Disaster Recovery, replication and backup plans, systems and procedures.

• Ensure server/application performance by performing server/application monitoring, analysis and performance tuning; troubleshooting server/application problems; and escalating problems to vendors as needed.

• Maintain inventory of all enterprise systems and applications.

• Ensure Infrastructure Systems tickets are resolved within defined standards.

• Implement and refine Server Infrastructure Change Management Processes.

• Coordinate Workstation & Server patching.

• Maintain 99.9% uptime.

• Provide support to Company Help Desk Shared Service team and/or users with computer/systems related issues that arise from various locations (remote and local) in person, via phone, IT ticket submission and/or email.

• Collaborate in defining IT Infrastructure standards and procedures.

• Ensure team adherence to all IT and Company policies.

• Develop ideas and insights that result in innovations, process improvements and more effective use of resources.

What you bring to the team:

  • Bachelor Degree or equivalent work experience.
  • Five (5) years' experience in infrastructure systems administration including installing, implementing, configuring, supporting and troubleshooting Active Directory, GPOs, Windows Server 2008 and higher.
  • Three (3) years' experience managing a technical team of two or more.
  • Demonstrated ability to work with business partners to deliver IT solutions and services.
  • Demonstrated ability to independently and effectively complete assignments and projects in a timely fashion.
  • Comprehensive knowledge of networking concepts, DNS, DHCP, remote access, VLANs, Wireless, server lockdown, server performance tuning, server monitoring, Windows Server 2008, 2012 R2, software deployment, remote administration, IT documentation fundamentals and IT project management.
  • Proficiency with GPOs, Active Directory administration and domain consolidation/migration, distributed OS patching, virtualization design and administration (VMware) and Windows scripting.

Preferred Education and Experience:

  • Master's degree in Computer Science or other relevant field of study.
  • Bilingual in English/Spanish.

Contact Information:

For more information please visit our career page at www.nutranext.net

Nutranext formerly Nature's Products Inc. is an Equal Opportunity Employer

We are proud to share that we have been the recipient of the following awards for Wellness:

  • Healthiest Employer of South Florida Nominee 2014 (Med Company)

  • Healthiest Employer of South Florida Winner 2015 (Med Company)

  • Healthiest Employer of South Florida Winner 2016 (Med Company)

  • Healthiest Employer of Bay Area Winner 2016 (Small Company)

  • Healthiest Employer of The Valley in Arizona (Small Company)

  • American Heart Association Gold Fit Friendly Award 2015

  • American Heart Association Platinum Fit Friendly 2016

  • American Heart Association Innovative Work Place 2016

  • Worksite Wellness Award 2015 for Miami Dade Consortium (Med Company)

  • Worksite Wellness Award 2017 for Miami Dade Consortium (Med Company)

  • Best Health & Wellness Program 2017 - Excellence in HR Awards (Miami Chamber of Commerce)

 
Position Requirements  
Shift  
Location Sunrise, FL  
Number of Openings 1  
Open Date 3/26/2018  
Req Number INF-18-00006  
Shift  
Salary  
EOE Statement We are an equal employment opportunity employer.  

This position is currently not accepting applications.

To search for an open position, please go to http://Nutranext.appone.com




 


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